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Locks Dealix's positioning forever and closes the operational gap between "great product" and "great customer experience": onboarding, connectors, support SLA, incidents, customer success cadence, and companies/marketers landing pages. Positioning Lock (3 docs) - POSITIONING_LOCK.md (Arabic): Saudi Revenue Execution OS category lock; one-liner; primary buyers (companies + agencies/marketers); wedge (First 10 Opportunities + Proof Pack); 5 approved claims; 5 prohibited categories; 5 modes; 5 bundles; 6 "what Dealix is NOT" rules - PROHIBITED_CLAIMS.md (Arabic): 8 categories of forbidden marketing language (guaranteed results, scraping, full automation, bypass approvals, competitor attacks, legal/financial promises, medical language, exaggerated speed) + technical enforcement (safety_eval + tone_eval + quality_review_gate + tool_action_planner + test_positioning_lock.py) - APPROVED_MARKET_MESSAGING.md (Arabic): tagline + 30-second elevator pitch + 5 headlines + competitor positioning table + 4-segment outreach templates + LinkedIn/X social posts + slogan bank Customer Ops (6 modules) - onboarding_checklist: 8-step Pilot onboarding (select_goal → select_bundle → company_intake → connect_channels → upload_or_source → risk_review → first_service_run → first_proof_pack) with progress tracking + state advancement - connector_setup_status: 11 connectors (Gmail/Calendar/Sheets/Moyasar/WhatsApp/Forms/LinkedIn-LeadForms/GBP/CRM/Meet/Instagram) each with default_mode (draft_only/manual/ingest_only/approved_execute), launch phase, and blocking flag; ready_for_first_service gate requires no blocking connectors missing AND ≥1 connected - support_ticket_router: 4-tier P0/P1/P2/P3 classification with Arabic+English keyword matching; auto-classifies "تسريب", "إرسال بدون موافقة", "بدون موافقتي", "live charge", "unauthorized" as P0; per-priority Arabic first-response templates; SLA targets per priority - sla_tracker: SLA targets per priority (P0=30min/4h, P1=2h/24h, P2=8h/72h, P3=24h/1week); record_sla_event with strict event-type validation; classify_sla_breach for individual tickets; build_sla_health_report aggregates with verdict (healthy/watch/critical based on breach_rate) - customer_success_cadence: 6 cadence types (weekly_check_in, monthly_proof_review, QBR, at_risk_alert, renewal_30/7_day); build_at_risk_alert with risk_score 0..100 from days_inactive + drafts_pending + last_proof_pack_days_ago; build_customer_success_plan with 30-day per-bundle cadences (growth_starter, executive_growth_os, partnership_growth) - incident_router: SEV1/SEV2/SEV3 with first_action_minutes + comm_cadence; auto-SEV1 on has_data_leak OR has_unauthorized_send; SEV2 on affected_customers≥5; canonical 5-step response plan (freeze live actions / notify founder / create incident channel / review Action Ledger / PDPL 72h notification) + per-severity additional steps + post-mortem template New Operator Modes (2) - self_growth_mode: re-exports targeting_os.self_growth_mode (DEALIX_ICP_FOCUSES, recommend_dealix_targets, build_self_growth_daily_brief, build_weekly_learning_report) + operator-tier reminders (no cold WhatsApp even for Dealix itself, all drafts approval-first, no scraping) - service_delivery_mode: orchestrates service_tower workflow + revenue_launch.pilot_delivery + customer_ops.sla_tracker; build_service_delivery_brief (per-service template), build_sla_status_for_delivery (breach detection on open tickets), build_post_delivery_handoff (5-step transition to Customer Success cadence) Router (1 new) — 20 endpoints - /api/v1/customer-ops/* — onboarding (checklist/update-step/demo), connectors (catalog/summary/update/demo), support (priorities/classify/route/first-response), sla (event/classify-breach/health-report/health-report-demo), incidents (triage/response-plan), cs (weekly-check-in/at-risk-alert/success-plan) Customer-facing pages (1 new, 1 already-existed-preserved) - landing/companies.html (NEW): Saudi B2B companies pitch — Approval-first, no scraping, no cold WhatsApp; 4 bundles (Growth Starter / Data to Revenue / Executive Growth OS / Full Growth Control Tower); Proof Pack section; safety + compliance section - landing/marketers.html (existed): preserved as-is — agency/marketers Agency Growth OS path Tests (2 new files, 44 tests) - test_customer_ops.py: 31 tests * 4 onboarding (8 steps, advancement, unknown step error, complete-all) * 5 connectors (critical connectors present, blocking_missing detection, ready gate, validation, write) * 8 support (P0 security, P0 unauthorized send, P1 service down, P2 connector, P3 default, empty input, route includes SLA, P0 first-response Arabic with 30 min) * 6 SLA (event validates, log appends, breach detection within/exceeded targets, health report aggregation, critical verdict) * 4 incidents (data leak SEV1, unauthorized send SEV1, ≥5 customers SEV2, single customer SEV3, SEV1 plan includes PDPL) * 4 customer success (weekly check-in talking points Arabic, at-risk high severity, at-risk low severity, success plan per bundle including growth_starter and executive_growth_os Founder Shadow Board) - test_positioning_lock.py: 13 tests * positioning_lock.md exists with category + "ليس CRM" + "ليس بوت" * prohibited_claims.md exists with "نضمن" + "scraping" * approved_market_messaging.md has Approval-first + PDPL + Saudi Tone + Proof Pack * landing pages contain NO positive forbidden claims (negative restatements like "no auto-DM" in safety sections allowed) * companies.html includes "Approval-first" + "Proof Pack" * agency-partner.html OR marketers.html exists * private-beta.html does NOT promise guarantees * REVENUE_TODAY_PLAYBOOK emphasizes Approval-first * positioning_lock lists all 5 bundles * positioning_lock lists all 5 modes (CEO + Growth Manager + Agency Partner + Self-Growth + Service Delivery) Customer Ops Docs (5 new) - ONBOARDING_RUNBOOK.md (Arabic): 8 onboarding steps + day-by-day Day1-Day5 + 11 connector states + acceptance criteria - SUPPORT_SLA.md (Arabic): 4 priority tiers + auto-classification keywords + Arabic first-response templates + weekly review process - INCIDENT_RESPONSE.md (Arabic): SEV1/SEV2/SEV3 logic + canonical response plan + per-severity additional steps + post-mortem template + Arabic communication templates + auto-actions - CUSTOMER_SUCCESS_PLAYBOOK.md (Arabic): cadence types + weekly agenda (25 min) + at-risk scoring formula + per-bundle cadence + QBR + renewal flow + health score formula - CONNECTOR_SETUP_GUIDES.md (Arabic): all 11 connectors with scopes + step-by-step + acceptance criteria + troubleshooting table Test results - 44/44 new tests pass - Full suite: 949 passed, 2 skipped (missing API keys, unrelated) - 0 existing tests broken Safety + integration - All 20 customer-ops endpoints: approval_required=True, live_send_allowed=False - support_ticket_router HARD-CLASSIFIES "تسريب", "إرسال بدون موافقة", "live charge", "unauthorized" as P0 (founder owner, 30-min first response) - incident_router auto-promotes to SEV1 on has_data_leak or has_unauthorized_send (regardless of affected_customers count) - onboarding_checklist requires WhatsApp connector (blocking) before ready_for_first_service - connector_setup_status default_mode is draft_only/manual/ingest_only — never live - Positioning Lock test_positioning_lock.py enforces: * 5 bundles must be listed in POSITIONING_LOCK.md * 5 modes must be listed * landing pages must not contain positive forbidden claims (8 phrases) * companies.html must mention Approval-first + Proof Pack - self_growth_mode reminds operator: no cold WhatsApp even for Dealix itself - service_delivery_mode integrates SLA tracker before declaring delivery success Integration with everything before - Customer Ops onboarding integrates Service Bundles (autonomous_service_operator.service_bundles) - Customer Ops connectors mirror connector_catalog risk_levels + add operational state machine - Support classifier integrates with security_curator (P0 on secret leaks) + revenue_launch.payment_manual_flow (P0 on unauthorized charge) - Customer Success metrics flow from agent_observability + revenue_launch.proof_pack_template - Service Delivery Mode wires service_tower.workflow + revenue_launch.pilot_delivery + sla_tracker into one pipeline - Self-Growth Mode wraps targeting_os.self_growth_mode with operator-tier safety reminders - Companies + Marketers pages enforce POSITIONING_LOCK headlines Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
382 lines
26 KiB
Markdown
382 lines
26 KiB
Markdown
# Dealix — تقرير الإطلاق الشامل (100٪ جاهزية) — مرجع رئيسي
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> هذا المستند يجمع: الحالة، الفجوات، المنعطفات، والخطط 30/90 يوماً، وأين ينفّذ كل عمل (Cursor / Claude / Supabase / السحابة / واتساب / Google).
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## 1. الحالة الحالية
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فرع `dealix-v3-autonomous-revenue-os` مع أساس v3 + Personal Operator + وثائق + اختبارات + طبقة أعمال وAPI (`/api/v1/business/*`).
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## 2. ما بُني
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Revenue memory تجريبية، وكلاء آمنون، رادار، امتثال، علوم إيرادات، ذاكرة مشروع (هجرة + فهرسة محلية)، مشغّل عربي، بطاقات واتساب (payload فقط)، تقارير جاهزية، نموذج أعمال ووثائق GTM.
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## 3. الناقص تقنياً
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OAuth كامل، إرسال واتساب فعلي، رفع embeddings إنتاجي، فوترة self-serve كاملة، بعض مسارات onboarding كـ API.
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## 4. ما يمنع البيتا الخاصة
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غياب بيئة staging ثابتة + تجربة واتساب موقعة + 3–5 عملاء باتفاق واضح.
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## 5. ما يمنع الإطلاق العام
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PDPL تشغيلية، فوترة، دعم، SLOs، أمان مستقل، صفحة تسعير عامة متسقة مع الشروط القانونية.
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## 6. قائمة إطلاق تقني
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اختبارات، مراقبة، نسخ احتياطي، RLS مراجَأ، مفاتيح service role معزولة.
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## 7. قائمة إطلاق منتج
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onboarding، proof pack تلقائي، قنوات، سياسات، لقطات UI.
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## 8. قائمة إطلاق أعمال
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تسعير، عقود أداء، شركاء، قصص نجاح.
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## 9. قائمة إطلاق GTM
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قائمة 10، محتوى، webinars، إحالات.
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## 10. قائمة امتثال
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سجل موافقات، تصدير/حذف، قمع، سياسة واتساب.
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## 11. نموذج مالي (مبدئي)
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اشتراكات + إعداد + أداء (عقدي) — أرقام توضيحية في `/api/v1/business/unit-economics/demo`.
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## 12. التسعير
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`docs/PRICING_STRATEGY.md` + `/api/v1/business/pricing`.
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## 13. أول 10 عملاء
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`docs/GTM_PLAYBOOK.md` + `/api/v1/business/gtm/first-10`.
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## 14. أول 100 عميل
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`/api/v1/business/gtm/first-100`.
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## 15. سكربتات مبيعات
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`/api/v1/business/sales-script`.
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## 16. سكربت تجربة (Demo)
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Command center + رادار + فرصة + مسودة + موافقة.
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## 17. عرض pilot
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7 أيام أو أسبوعان مع proof pack — انظر كتيب GTM.
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## 18. مقاييس النجاح
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`/api/v1/business/metrics`.
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## 19. سجل المخاطر
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امتثال واتساب، توقعات AI، جودة البيانات، تعقيد المنتج، منافسة، تعقيد الشراكات.
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## 20. خطة 30 يوماً
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أسبوع 1: staging + 5 مكالمات اكتشاف.
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أسبوع 2: 3 pilots موقعة.
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أسبوع 3: proof packs.
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أسبوع 4: قرار التوسع أو تصحيح ICP.
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## 21. خطة 90 يوماً
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10 عملاء، قصص، تكامل واتساب إنتاجي بحذر، embeddings، تحسين المنتج.
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## 22. ماذا يفعل سامي على الكمبيوتر
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Cursor + GitHub + Supabase + Railway/Render + Postman/Bruno + إعداد Meta WhatsApp + Google Cloud للـ OAuth.
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## 23. ماذا يبقى في محادثات الاستراتيجية (ChatGPT وغيره)
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عصف ذهني للرسائل، مراجعة شرائح، سيناريوهات تفاوض — **من دون** تعديل الكود.
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## 24. ماذا في Cursor
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تنفيذ، refactor آمن، اختبارات، وثائق ريبو، PRs.
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## 25. ماذا في Claude Code (إن استخدمته)
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مهام طويلة موازية أو مسودات وثائق خارج الريبو — مع مزامنة يدوية للريبو.
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## 26. ماذا في Supabase
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هجرة، RLS، jobs للـ embeddings، بيئات منفصلة.
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## 27. ماذا في Railway/Render
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نشر API، secrets، مراقبة أساسية.
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## 28. ماذا في WhatsApp Cloud
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أرقام هوية، قوالب، webhook، توقيع، اختبار sandbox.
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## 29. ماذا في Google Cloud
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OAuth Gmail/Calendar، حصص، سياسات.
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## 30. درجة الجاهزية الإجمالية
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استدعِ `GET /api/v1/personal-operator/launch-report` — الرقم ديناميكي من النموذج الحالي؛ **لا يُعتبر ضماناً تنبؤياً** حتى تُربط ببيانات إنتاج وCI.
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## 31. Innovation Roadmap (طبقة «Autonomous Growth Factory»)
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**ما يُنفَّذ الآن في الريبو (MVP موثّق + API تجريبية deterministic):**
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- وثيقة [`INNOVATION_STRATEGY.md`](INNOVATION_STRATEGY.md) — ٢٠ مفهوماً مع MVP مقابل تأجيل ومقاييس ومخاطر، ومقارنة موجزة مع Gong/Clari/People.ai.
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- مسارات تحت `GET|POST /api/v1/innovation/*`: Command Feed **demo** و**live** (من DB مع fallback)، Growth Missions، **ten-in-ten**، AEO radar **demo**، Experiments (مع `past_experiments`)، Proof Ledger **demo** + **أحداث دائمة** + **تقرير أسبوعي**، Deal Room analyze — منطق في `auto_client_acquisition/innovation/` بدون LLM داخل هذه الطبقة وبدون إرسال حي من مسارات الابتكار.
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**مراحل التمييز (معايير جاهزية):**
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| مرحلة | مخرجات | معيار «جاهز للعرض» |
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| **A — تمييز قابل للعرض** | `POST .../opportunities/ten-in-ten`، `GET .../aeo/radar/demo`، فقرة مقارنة عالمية في الوثيقة | يعمل في staging مع `pytest` أخضر |
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| **B — ذاكرة تشغيلية** | جدول `proof_ledger_events`، `GET .../proof-ledger/events`، `GET .../proof-ledger/report/week`، `GET .../command-feed/live` | أحداث تُسجَّل وتظهر في الـ feed أو التقرير لعميل pilot |
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| **C — تخصيص** | `past_experiments` في `POST .../experiments/recommend` | على الأقل قاعدة قواعد تنعكس في التوصيات من تاريخ عميل واحد |
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**ما يُؤجَّل إلى ما بعد البيانات والتشغيل:**
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- AEO حقيقي (استعلامات خارجية دورية)، Deal Graph كامل في DB، مسارات LangGraph متينة، MCP gateway، Partner Marketplace خارجي، تقارير PDF مؤتمتة من الـ Ledger.
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### Kill feature — «10 فرص في 10 دقائق»
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وعد منتجي مركزي: من مدخلات شركة/قطاع/مدينة/عرض/هدف إلى قائمة ١٠ فرص مع Why Now ومستوى مخاطرة ومسودات عربية **بانتظار الموافقة فقط** — **`POST /api/v1/innovation/opportunities/ten-in-ten`**؛ وصف المهمة في `GET /api/v1/innovation/growth-missions`؛ الاستراتيجية في [`INNOVATION_STRATEGY.md`](INNOVATION_STRATEGY.md)؛ الإطار التشغيلي بجانب `GET /api/v1/business/gtm/first-10` عند التوسع.
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## 32. Platform Services Layer — برج التحكم بالنمو
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طبقة موحدة multi-channel فوق `growth_operator` تحوّل Dealix من قناة WhatsApp إلى منصة:
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- **11 قناة** (`whatsapp, gmail, google_calendar, moyasar, linkedin_lead_forms, x_api, instagram_graph, google_business_profile, google_sheets, crm, website_forms`).
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- **Action Policy Engine**: block_cold_whatsapp / block_payment_no_confirm / block_secrets / external_send_needs_approval / high_value_deal_review.
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- **Tool Gateway** هو المخرج التنفيذي الوحيد — كل أداة تمر منه. Live env flags افتراضياً OFF.
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- **Unified Inbox**: 8 أنواع بطاقات، ≤3 أزرار، عربية.
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- **Action Ledger** + **Proof Ledger** (أثر فعلي مقاس بالقناة).
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- **12 خدمة قابلة للبيع** (`growth_operator_subscription`, `channel_setup_service`, `lead_intelligence_service`, `partnership_sprint`, `email_revenue_rescue`, `social_growth_os`, `local_business_growth`, `ai_visibility_aeo_sprint`, `revenue_proof_pack_service`, `customer_success_operator`, `payments_collections_operator`, `outreach_approval_service`).
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**Endpoints:** `/api/v1/platform/{services/catalog, channels, policy/rules, actions/evaluate, tools/invoke, events/ingest, inbox/feed, identity/resolve, ledger/summary, proof-ledger/demo}`. **التفصيل:** [`PLATFORM_SERVICES_STRATEGY.md`](PLATFORM_SERVICES_STRATEGY.md).
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## 33. Intelligence Layer — الشبكة العصبية للنمو
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طبقة فوق Platform Services تجعل Dealix يتعلم ويقترح ويحاكي:
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- **Growth Brain** لكل عميل + `is_ready_for_autopilot()` (≥30 signals + ≥40% accept).
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- **Command Feed**: 9 أنواع بطاقات يومية (opportunity / revenue_leak / partner_suggestion / meeting_prep / review_response / competitive_move / customer_reactivation / ai_visibility_alert / action_required).
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- **Action Graph** (10 أنواع حواف): signal → action → outcome.
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- **Mission Engine**: 7 ميشنات، **Kill Feature: `first_10_opportunities`**.
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- **Decision Memory**: تعلّم من Accept/Skip/Edit/Block.
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- **Trust Score** مركب لكل رسالة (safe ≥70 / needs_review 40-69 / blocked <40).
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- **Revenue DNA**: best_channel / best_segment / best_angle / common_objection / avg_cycle_days.
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- **Opportunity Simulator** (9 قطاعات سعودية): توقع replies/meetings/deals/pipeline_sar + risk_score.
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- **Competitive Move Detector**: 8 أنواع حركات + recommended_action_ar.
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- **Founder Shadow Board**: موجز أسبوعي (3 قرارات + 3 فرص + 3 مخاطر + علاقة + تجربة + مؤشر).
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**Endpoints:** `/api/v1/intelligence/{growth-brain/build, command-feed/demo, missions, missions/recommend, trust-score, revenue-dna/demo, revenue-dna, simulate-opportunity, competitive-move/analyze, board-brief/demo, decisions/record, decisions/preferences}`. **التفصيل:** [`INTELLIGENCE_LAYER_STRATEGY.md`](INTELLIGENCE_LAYER_STRATEGY.md).
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## 34. Self-Improving Agent Platform (Hermes-inspired)
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طبقة "ذاتية التحسن" فوق Platform Services + Intelligence Layer. 6 modules جديدة + 6 routers جديدة + 76 اختبار:
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- **Security Curator** ([`AGENT_SECURITY_CURATOR.md`](AGENT_SECURITY_CURATOR.md)) — secret_redactor (11 نمط: GitHub/OpenAI/Anthropic/Supabase/WhatsApp/Moyasar/Sentry/Google/AWS) + patch_firewall (يحظر `.env` والـRSA keys في الـdiff) + trace_redactor (يخفي phones/emails) + tool_output_sanitizer.
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- **Growth Curator** ([`GROWTH_CURATOR_STRATEGY.md`](GROWTH_CURATOR_STRATEGY.md)) — message_curator (يقيّم الرسائل العربية، يكشف 8 عبارات محظورة) + playbook_curator (winner/promising/needs_work/archive) + mission_curator + skill_inventory (20+ skill عبر 5 طبقات) + curator_report (تقرير عربي أسبوعي).
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- **Meeting Intelligence** ([`MEETING_INTELLIGENCE.md`](MEETING_INTELLIGENCE.md)) — Pre-meeting brief (6 أقسام عربية) + transcript_parser (Google Meet entries أو نص) + objection_extractor (8 فئات) + followup_builder (email + WhatsApp drafts) + deal_risk (0..100).
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- **Model Router** ([`MODEL_PROVIDER_ROUTER.md`](MODEL_PROVIDER_ROUTER.md)) — 7 providers (Claude Sonnet/Haiku, GPT-4, GPT-4o-mini, Gemini Pro, Azure OAI KSA-region, Local Qwen) × 10 task types + cost_policy + fallback_policy (KSA-region أولاً للحالات الحساسة).
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- **Connector Catalog** ([`CONNECTOR_CATALOG.md`](CONNECTOR_CATALOG.md)) — 14 تكامل (WhatsApp Cloud, Gmail, Calendar, Meet, Moyasar, LinkedIn Lead Forms, Google Business Profile, X, Instagram, Sheets, CRM, Website Forms, Composio, MCP Gateway) كل واحد له launch_phase + risk_level + Arabic risks.
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- **Agent Observability** ([`AGENT_OBSERVABILITY_EVALS.md`](AGENT_OBSERVABILITY_EVALS.md)) — trace_events (مع hash للـuser/company IDs) + safety_eval (7 قواعد) + saudi_tone_eval (إيجابيات/سلبيات/نسبة عربية) + eval_pack (5 cases) + cost_tracker.
|
||
|
||
**Endpoints جديدة:**
|
||
- `/api/v1/security-curator/{demo, redact, inspect-diff, sanitize-output}`
|
||
- `/api/v1/growth-curator/{skills/inventory, messages/grade, messages/improve, messages/duplicates, missions/next, report/weekly, report/demo}`
|
||
- `/api/v1/meeting-intelligence/{brief, brief/demo, transcript/summarize, followup/draft, deal-risk}`
|
||
- `/api/v1/model-router/{providers, tasks, route, cost-class, usage/demo}`
|
||
- `/api/v1/connector-catalog/{catalog, summary, status, risks, {key}}`
|
||
- `/api/v1/agent-observability/{trace/build, safety/eval, tone/eval, evals/run}`
|
||
|
||
## 35. Private Beta Launch — Today
|
||
|
||
راجع:
|
||
- [`PRIVATE_BETA_LAUNCH_TODAY.md`](PRIVATE_BETA_LAUNCH_TODAY.md) — الخطة الكاملة للإطلاق.
|
||
- [`DEMO_SCRIPT_12_MINUTES.md`](DEMO_SCRIPT_12_MINUTES.md) — السكربت المعتمد للعرض.
|
||
- [`FIRST_20_OUTREACH_MESSAGES.md`](FIRST_20_OUTREACH_MESSAGES.md) — قوالب الرسائل العربية.
|
||
- `landing/private-beta.html` — صفحة العرض.
|
||
|
||
**العرض:** Pilot 7 أيام بـ499 ريال أو مجاني مقابل case study. Paid Pilot 30 يوم بـ1,500–3,000 ريال. Growth OS اشتراك شهري بـ2,999 ريال.
|
||
|
||
**ممنوع اليوم:** live WhatsApp send, live Gmail send, live Calendar insert, payment charge, scraping social, وعود "نضمن نتائج".
|
||
|
||
## 36. Targeting & Acquisition OS — نظام الاستهداف الذكي
|
||
|
||
طبقة جديدة (16 module + 20 endpoint + 47 اختبار) تجعل Dealix يستهدف بذكاء بدلاً من جمع عشوائي:
|
||
|
||
- **Account-first**: `account_finder` يحدد 10-25 شركة لكل (sector, city) مع `fit_score` و`why_now_ar`.
|
||
- **Buying Committee**: `buyer_role_mapper` بـ14 دور وخرائط حسب القطاع (training/saas/real_estate/...).
|
||
- **Contact Source Policy**: 12 مصدر (crm_customer → opt_out) مع risk_score + retention.
|
||
- **Contactability Matrix**: 5 action modes (suggest_only/draft_only/approval_required/approved_execute/blocked).
|
||
- **LinkedIn Strategy**: Lead Forms + Ads + Manual فقط — `linkedin_do_not_do()` يقفل scraping/auto-DM/auto-connect.
|
||
- **Email Strategy**: drafts + unsubscribe + pacing per domain reputation.
|
||
- **WhatsApp Strategy**: opt-in only، rejects cold + risky phrases تلقائياً.
|
||
- **Outreach Scheduler**: day-by-day plan + daily limits + opt-out enforcement.
|
||
- **Reputation Guard**: bounce/complaint/opt-out thresholds → healthy/watch/pause مع recovery actions.
|
||
- **Daily Autopilot**: Arabic brief + 7 today actions + EOD report.
|
||
- **Self-Growth Mode**: 5 ICP focuses لـ Dealix نفسه + daily brief + weekly learning.
|
||
- **Free Growth Diagnostic**: العرض المجاني الذي يجلب Pilots.
|
||
- **Contract Drafts**: Pilot/DPA/Referral/Agency outlines (legal review required, PDPL-aware).
|
||
|
||
**Endpoints:** `/api/v1/targeting/{accounts/recommend, buying-committee/map, contacts/evaluate, uploaded-list/analyze, outreach/plan, daily-autopilot/demo, self-growth/demo, reputation/status, linkedin/strategy, drafts/email, drafts/whatsapp, free-diagnostic, services, contracts/templates, ...}`. **التفصيل:** [`TARGETING_ACQUISITION_OS.md`](TARGETING_ACQUISITION_OS.md).
|
||
|
||
## 37. Service Tower — برج الخدمات الذاتية
|
||
|
||
**12 Productized Service** + Wizard + Pricing Engine + Scorecard + WhatsApp CEO Control + Upgrade Paths (8 modules + 20 endpoint + 38 اختبار):
|
||
|
||
| الخدمة | السعر | النوع |
|
||
|--------|------|------|
|
||
| Free Growth Diagnostic | مجاني | one_time |
|
||
| List Intelligence | 499–1,500 | one_time |
|
||
| First 10 Opportunities Sprint | 499–1,500 | sprint |
|
||
| Self-Growth Operator | 999/شهر | monthly |
|
||
| Growth OS Monthly | 2,999/شهر | monthly |
|
||
| Email Revenue Rescue | 1,500–5,000 | one_time |
|
||
| Meeting Booking Sprint | 1,500–5,000 | sprint |
|
||
| Partner Sprint | 3,000–7,500 | sprint |
|
||
| Agency Partner Program | 10,000–50,000 | one_time |
|
||
| WhatsApp Compliance Setup | 1,500–4,000 | one_time |
|
||
| LinkedIn Lead Gen Setup | 2,000–7,500 | one_time |
|
||
| Executive Growth Brief | 499–999/شهر | monthly |
|
||
|
||
**3 أبواب للعميل:**
|
||
1. أريد عملاء جدد.
|
||
2. عندي بيانات وأبغى أستفيد منها.
|
||
3. أبغى توسع وشراكات.
|
||
|
||
**Endpoints:** `/api/v1/services/{catalog, recommend, {id}/start, {id}/workflow, {id}/quote, {id}/scorecard, {id}/upgrade-path, ceo/daily-brief, ceo/approval-card, ...}`. **التفصيل:** [`SERVICE_TOWER_STRATEGY.md`](SERVICE_TOWER_STRATEGY.md).
|
||
|
||
## 38. Service Excellence OS — مصنع الخدمات الممتازة
|
||
|
||
**8 modules + 22 endpoint + 33 اختبار** يضمنون أن كل خدمة تطلق بـ score ≥80 وتجاوز 4 quality gates، وتستمر في التحسين الأسبوعي:
|
||
|
||
- **Feature Matrix** — 12 must-have لكل خدمة + advanced/premium/future.
|
||
- **Service Scoring** — 10 أبعاد × 10 = 100 → launch_ready/beta_only/needs_work.
|
||
- **Quality Review** — 4 gates: proof / approval / pricing / channels.
|
||
- **Competitor Gap** — مقارنة بـ7 فئات منافسين (CRM, WA tools, email assistants, LinkedIn tools, agencies, revenue intelligence, generic AI).
|
||
- **Proof Metrics** — ROI estimate (pipeline_x + closed_won_x).
|
||
- **Research Lab** — brief شهري + hypotheses + experiments.
|
||
- **Improvement Backlog** — feedback → backlog → prioritized weekly tasks.
|
||
- **Launch Package** — landing + sales script + 12-min demo + 5-day onboarding.
|
||
|
||
**Endpoints:** `/api/v1/service-excellence/{id}/{feature-matrix, score, quality-review, proof-metrics, gap-analysis, research-brief, experiments, monthly-review, backlog, launch-package, sales-script, demo-script}` + `/review/all`. **التفصيل:** [`SERVICE_EXCELLENCE_OS.md`](SERVICE_EXCELLENCE_OS.md).
|
||
|
||
## 39. Landing Pages
|
||
|
||
- `landing/services.html` — 3 أبواب + 12 خدمة productized.
|
||
- `landing/free-diagnostic.html` — العرض المجاني.
|
||
- `landing/first-10-opportunities.html` — Kill Feature.
|
||
- `landing/agency-partner.html` — برنامج الوكالة الشريكة.
|
||
- `landing/private-beta.html` — Private Beta launch.
|
||
- `landing/list-intelligence.html` — تحليل القوائم.
|
||
- `landing/growth-os.html` — اشتراك Growth OS الشهري.
|
||
|
||
## 40. Launch Ops — برج إطلاق الـ Private Beta
|
||
|
||
5 modules + 11 endpoints + 25 اختبار. كل ما يحتاجه إطلاق Private Beta اليوم:
|
||
|
||
- `private_beta`: عرض اليوم (499 ريال × 7 أيام) + safety notes + FAQ عربي.
|
||
- `demo_flow`: 12-min Arabic demo + discovery Qs + objection bank + close script.
|
||
- `outreach_messages`: 4 segments × 5 prospects + per-segment رسائل + 3 follow-ups + 6 reply handlers.
|
||
- `go_no_go`: 10-gate readiness + critical gates (no_secrets / live_sends_disabled / staging_health) + verdict + concrete next-actions.
|
||
- `launch_scorecard`: daily/weekly metrics بـ11 event types + targets (20 outreach/5 ردود/3 ديمو/1 pilot يومياً).
|
||
|
||
**Endpoints:** `/api/v1/launch/{private-beta/offer, demo/flow, outreach/first-20, outreach/message, outreach/followup, go-no-go, readiness, scorecard/event, scorecard/daily, scorecard/weekly, scorecard/demo}`.
|
||
|
||
## 41. Revenue Launch — تحويل Dealix إلى دخل
|
||
|
||
7 modules + 18 endpoints + 31 اختبار. **التفصيل:** [`REVENUE_TODAY_PLAYBOOK.md`](REVENUE_TODAY_PLAYBOOK.md).
|
||
|
||
- `offer_builder`: 4 عروض (Private Beta / 499 Pilot / Growth OS Pilot / Free Case Study) + recommend per segment.
|
||
- `pipeline_tracker`: 8 stages (identified→contacted→replied→demo_booked→diagnostic_sent→pilot_offered→paid/lost) + Sheet schema + summarize.
|
||
- `outreach_sequence`: re-export with revenue-tier extensions.
|
||
- `demo_closer`: re-export single source of truth.
|
||
- `pilot_delivery`: 24-hour delivery template + intake form (12 fields) + per-service delivery (First 10 / List Intel / Free Diagnostic).
|
||
- `proof_pack_template`: 5-line client summary + ROI x-multiples + next-step recommendation (upsell / iterate / extend).
|
||
- `payment_manual_flow`: Moyasar invoice instructions (halalas-correct) + payment-link message + confirmation checklist. **No API charge ever**.
|
||
|
||
**Endpoints:** `/api/v1/revenue-launch/{offers, offers/recommend, outreach/first-20, outreach/followup, demo-flow, pipeline/schema, pipeline/summarize, pilot-delivery/intake-form, pilot-delivery/24h-plan, pilot-delivery/first-10, pilot-delivery/list-intelligence, pilot-delivery/free-diagnostic, payment/invoice-instructions, payment/link-message, payment/confirmation-checklist, proof-pack/template, proof-pack/client-summary, proof-pack/next-step}`.
|
||
|
||
## 42. Service Tower extensions
|
||
|
||
- `contract_templates.py` — re-export targeting_os contracts + new SLA outline.
|
||
- `vertical_service_map.py` — 6 verticals (B2B SaaS, agencies, training/consulting, real estate, healthcare/local, retail/ecommerce) → recommended service stack + buyer roles + common pains.
|
||
|
||
## 43. Scripts
|
||
|
||
- `scripts/launch_readiness_check.py` — runs 10 gates locally + against optional staging URL; reports JSON or pretty output.
|
||
- `scripts/smoke_staging.py` — already exists (preserved).
|
||
|
||
## 44. Autonomous Revenue Company OS
|
||
|
||
> Dealix الآن **فئة جديدة** — ليس منصة، بل شركة نمو رقمية ذاتية التشغيل.
|
||
|
||
**26 module جديد + 47 endpoint جديد + 81 اختبار**. **التفصيل:** [`AUTONOMOUS_REVENUE_COMPANY_OS.md`](AUTONOMOUS_REVENUE_COMPANY_OS.md).
|
||
|
||
### Autonomous Service Operator (16 modules)
|
||
البوت المركزي يدير كل المحادثات وتشغيل الخدمات:
|
||
- `intent_classifier` (16 intents) → `conversation_router` → `service_orchestrator`.
|
||
- `intake_collector` + `approval_manager` (≤3 buttons) + `workflow_runner` + `tool_action_planner` (LinkedIn scrape/auto-DM blocked).
|
||
- `proof_pack_dispatcher` + `upsell_engine` + `whatsapp_renderer` + `operator_memory`.
|
||
- `service_bundles` (6 bundles: Growth Starter / Data to Revenue / Executive Growth OS / Partnership Growth / Local Growth OS / Full Growth Control Tower).
|
||
- `executive_mode` (CEO) + `client_mode` (Growth Manager) + `agency_mode` (multi-client + co-branded + revenue share).
|
||
|
||
### Revenue Company OS (10 modules)
|
||
الذكاء عبر القنوات:
|
||
- `event_to_card` (13 event types → Arabic decision cards).
|
||
- `command_feed_engine` (sort by risk) + `action_graph` (14 typed edges: signal→action→outcome→proof).
|
||
- `revenue_work_units` (19 RWU types, Salesforce-inspired) + `channel_health`.
|
||
- `opportunity_factory` + `service_factory` + `proof_ledger` (revenue-tier scoreboard).
|
||
- `growth_memory` (cross-customer aggregates) + `self_improvement_loop` (weekly Arabic recommendations).
|
||
|
||
**Endpoints:** `/api/v1/operator/*` (28) + `/api/v1/revenue-os/*` (19).
|
||
|
||
**الفرق الشاسع:** Dealix لا يبيع features ولا AI ولا منصة. يبيع **شركة نمو رقمية ذاتية التشغيل** — نتائج منظمة + تشغيل يومي + Proof Pack شهري.
|
||
|
||
## 45. Positioning Lock + Customer Ops + Companies/Marketers
|
||
|
||
**8 modules + 20 endpoints + 44 tests + 2 modes + 7 docs**. التفاصيل:
|
||
|
||
### Positioning Lock (3 docs)
|
||
- [`POSITIONING_LOCK.md`](POSITIONING_LOCK.md) — category, one-liner, primary buyers (شركات + وكالات), wedge, 5 approved claims, 5 modes, 5 bundles.
|
||
- [`PROHIBITED_CLAIMS.md`](PROHIBITED_CLAIMS.md) — 8 categories of forbidden marketing language + how they're enforced technically.
|
||
- [`APPROVED_MARKET_MESSAGING.md`](APPROVED_MARKET_MESSAGING.md) — tagline, elevator pitch, headlines, 4 outreach segments, social posts, slogan bank.
|
||
|
||
### Customer Ops (6 modules)
|
||
- `onboarding_checklist`: 8-step Pilot onboarding with progress tracking.
|
||
- `connector_setup_status`: 11 connectors (Gmail/Calendar/Sheets/Moyasar/WhatsApp/Forms/LinkedIn/GBP/CRM/Meet/Instagram) with state machine + ready_for_first_service gate.
|
||
- `support_ticket_router`: 4-tier P0/P1/P2/P3 classification + Arabic first-response templates.
|
||
- `sla_tracker`: per-priority SLA targets + breach detection + weekly health (healthy/watch/critical).
|
||
- `customer_success_cadence`: 6 cadence types + at-risk alerts (risk_score 0..100) + per-bundle 30-day plans + QBR.
|
||
- `incident_router`: SEV1/SEV2/SEV3 triage + auto-SEV1 on data leak / unauthorized send + canonical response plans (PDPL-aware).
|
||
|
||
### Operator Modes (2 new)
|
||
- `self_growth_mode` — Dealix uses its own OS to find pilots (re-exports targeting_os.self_growth_mode + operator-tier reminders).
|
||
- `service_delivery_mode` — runs client services + tracks SLA + post-delivery handoff to Customer Success.
|
||
|
||
### Customer-facing Pages (1 new + 1 updated)
|
||
- `landing/companies.html` — Saudi B2B companies. Approval-first, no scraping, 4 bundles.
|
||
- `landing/marketers.html` (updated) — agencies/marketers Agency Growth OS path.
|
||
|
||
### Customer Ops Docs (5 new)
|
||
- [`ONBOARDING_RUNBOOK.md`](ONBOARDING_RUNBOOK.md) — day-by-day kick-off → first Proof Pack.
|
||
- [`SUPPORT_SLA.md`](SUPPORT_SLA.md) — P0..P3 + classifier keywords.
|
||
- [`INCIDENT_RESPONSE.md`](INCIDENT_RESPONSE.md) — SEV1..SEV3 + post-mortem templates + Arabic comms.
|
||
- [`CUSTOMER_SUCCESS_PLAYBOOK.md`](CUSTOMER_SUCCESS_PLAYBOOK.md) — weekly check-ins, at-risk detection, QBR, renewal.
|
||
- [`CONNECTOR_SETUP_GUIDES.md`](CONNECTOR_SETUP_GUIDES.md) — 11 connectors with scopes + steps + troubleshooting.
|
||
|
||
**Endpoints:** `/api/v1/customer-ops/*` (20).
|
||
|
||
---
|
||
|
||
**الخلاصة:** المنتج **قوي كأساس سوقي وتقني**؛ الإطلاق العام يحتاج تشغيلاً وامتثالاً وتجربة عميل مغلقة أولاً. الإطلاق اليوم = Private Beta + Pilots + Proof Pack، ليس Public Launch. اليوم Dealix هو **Saudi Revenue Execution OS** بـ45 طبقة وثائقية، 949 اختبار ناجح، CI أخضر.
|