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3.1 KiB
3.1 KiB
💳 Dealix — Manual Payment SOP
Use while Moyasar KYC is pending. Valid for first 10 customers — after that, automate.
Why manual?
Moyasar API returns account_inactive_error until full KYC verification completes (1–3 business days). Until then, payments collected via any of these compliant paths:
- Bank transfer — Sami's business bank IBAN
- STC Pay — mobile wallet
- Moyasar hosted invoice (dashboard-created) — works for some merchants before full API activation
- Tap Payments — alternative gateway if needed
Customer Agreement Flow
1. Customer says "yes" on demo
↓
2. Send manual invoice (HTML / PDF) by email + WhatsApp
↓
3. Customer pays via bank transfer, STC Pay, or hosted invoice
↓
4. Sami receives bank notification
↓
5. Sami logs payment in pipeline_tracker.csv
↓
6. Sami onboards customer manually (see ONBOARDING_CHECKLIST.md)
Invoice Template (copy-paste)
فاتورة Dealix — [رقم الفاتورة]
العميل: [اسم الشركة]
التاريخ: [YYYY-MM-DD]
تاريخ الاستحقاق: [+7 أيام]
---
البند الكمية السعر
Dealix — [الباقة] 1 [999/2999/7999] ريال
---
المجموع الفرعي: [X] ريال
ضريبة القيمة المضافة (15%): [X] ريال
المجموع الكلي: [X] ريال
---
طرق الدفع:
1. تحويل بنكي:
اسم المستفيد: [سامي العسيري]
البنك: [اسم البنك]
IBAN: [SA00 0000 0000 0000 0000 0000]
2. STC Pay:
الرقم: [+966 5XX XXX XXX]
3. بعد الدفع:
أرسل صورة الإيصال على:
WhatsApp: [+966 5XX XXX XXX]
Email: sami.assiri11@gmail.com
---
شروط:
- التفعيل خلال 24 ساعة من استلام الدفع
- استرجاع كامل خلال 7 أيام إذا Pilot
- Setup + تدريب مجاني مع كل باقة
شكراً لثقتكم،
سامي العسيري — Founder, Dealix
https://voxc2.github.io/dealix/
Logging in Pipeline Tracker
Once payment received, update docs/ops/pipeline_tracker.csv:
id=X, ..., payment_status=paid, revenue_sar=[amount], notes=paid via bank transfer on YYYY-MM-DD, invoice INV-001
When Moyasar KYC completes
- Sami sends new activated
sk_live_...key (in private, not chat) - I update Railway env var via GraphQL
- Redeploy → verify 1 SAR test payment → automate all further customers
- Retire this manual SOP
SLA Commitments
- Reply to payment confirmation within 30 minutes during business hours
- Activate customer account within 4 hours of payment received
- First onboarding call scheduled within 24 hours
Revenue Recognition (accounting)
For each manual payment:
- Issue formal invoice PDF with customer details
- Keep copy in
/invoices/(local to Sami, not in repo) - Bank deposit reference = invoice reference
- Monthly: reconcile with accountant
- VAT tracking: accumulate toward ZATCA threshold