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121 lines
3.1 KiB
Markdown
121 lines
3.1 KiB
Markdown
# 💳 Dealix — Manual Payment SOP
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**Use while Moyasar KYC is pending.**
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**Valid for first 10 customers** — after that, automate.
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---
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## Why manual?
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Moyasar API returns `account_inactive_error` until full KYC verification completes (1–3 business days). Until then, payments collected via any of these compliant paths:
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1. **Bank transfer** — Sami's business bank IBAN
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2. **STC Pay** — mobile wallet
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3. **Moyasar hosted invoice** (dashboard-created) — works for some merchants before full API activation
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4. **Tap Payments** — alternative gateway if needed
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---
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## Customer Agreement Flow
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```
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1. Customer says "yes" on demo
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↓
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2. Send manual invoice (HTML / PDF) by email + WhatsApp
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↓
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3. Customer pays via bank transfer, STC Pay, or hosted invoice
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↓
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4. Sami receives bank notification
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↓
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5. Sami logs payment in pipeline_tracker.csv
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↓
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6. Sami onboards customer manually (see ONBOARDING_CHECKLIST.md)
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```
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---
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## Invoice Template (copy-paste)
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```
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فاتورة Dealix — [رقم الفاتورة]
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العميل: [اسم الشركة]
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التاريخ: [YYYY-MM-DD]
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تاريخ الاستحقاق: [+7 أيام]
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---
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البند الكمية السعر
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Dealix — [الباقة] 1 [999/2999/7999] ريال
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---
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المجموع الفرعي: [X] ريال
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ضريبة القيمة المضافة (15%): [X] ريال
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المجموع الكلي: [X] ريال
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---
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طرق الدفع:
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1. تحويل بنكي:
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اسم المستفيد: [سامي العسيري]
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البنك: [اسم البنك]
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IBAN: [SA00 0000 0000 0000 0000 0000]
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2. STC Pay:
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الرقم: [+966 5XX XXX XXX]
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3. بعد الدفع:
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أرسل صورة الإيصال على:
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WhatsApp: [+966 5XX XXX XXX]
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Email: sami.assiri11@gmail.com
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---
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شروط:
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- التفعيل خلال 24 ساعة من استلام الدفع
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- استرجاع كامل خلال 7 أيام إذا Pilot
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- Setup + تدريب مجاني مع كل باقة
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شكراً لثقتكم،
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سامي العسيري — Founder, Dealix
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https://voxc2.github.io/dealix/
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```
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---
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## Logging in Pipeline Tracker
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Once payment received, update `docs/ops/pipeline_tracker.csv`:
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```
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id=X, ..., payment_status=paid, revenue_sar=[amount], notes=paid via bank transfer on YYYY-MM-DD, invoice INV-001
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```
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---
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## When Moyasar KYC completes
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1. Sami sends new activated `sk_live_...` key (in private, not chat)
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2. I update Railway env var via GraphQL
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3. Redeploy → verify 1 SAR test payment → automate all further customers
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4. Retire this manual SOP
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---
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## SLA Commitments
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- Reply to payment confirmation within 30 minutes during business hours
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- Activate customer account within 4 hours of payment received
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- First onboarding call scheduled within 24 hours
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---
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## Revenue Recognition (accounting)
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For each manual payment:
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1. Issue formal invoice PDF with customer details
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2. Keep copy in `/invoices/` (local to Sami, not in repo)
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3. Bank deposit reference = invoice reference
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4. Monthly: reconcile with accountant
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5. VAT tracking: accumulate toward ZATCA threshold
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