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98 lines
2.5 KiB
Markdown
98 lines
2.5 KiB
Markdown
# Dealix Reply Handling Log
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**Every positive reply to Dealix outreach is logged here.** Single source of truth for in-flight conversations.
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---
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## Entry template (copy for every reply)
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```
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## [LEAD_ID] — [Company] — [Date HH:MM]
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**Channel:** LinkedIn DM / Email / WhatsApp / Twitter
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**Stage:** First reply / Follow-up / Demo scheduled / Post-demo / Pricing / Pilot / Paid
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**Sentiment:** POSITIVE / NEUTRAL / OBJECTION / NEGATIVE
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**What they said (verbatim or summary):**
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> "..."
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**Objection category (if any):**
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- Price / CRM exists / Not now / Arabic quality / Trust AI / Integration / Privacy / Size fit / Results guarantee / Other
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**Response sent:**
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```
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[exact message sent]
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```
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**Response sent at:** YYYY-MM-DD HH:MM
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**Next action:**
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- [ ] Book demo (Calendly link sent)
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- [ ] Send manual payment invoice
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- [ ] Send one-pager / deck
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- [ ] Follow up +3 days
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- [ ] Disqualified — reason: ...
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**Links / artifacts:**
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- Calendly booking URL:
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- Invoice URL:
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- Notes doc:
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```
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---
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## Reply-handling rules
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1. **First positive reply:** respond within 30 minutes during business hours, within 2 hours after-hours.
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2. **Objection reply:** use `objection_library_ar.md` — don't improvise.
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3. **Demo request:** send Calendly immediately → don't ask for preferred time; let them pick.
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4. **"Send details":** send one-pager + demo CTA. Never send full deck unblock the demo.
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5. **"Not now":** ask for specific follow-up date; if they can't commit, schedule +30 days.
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6. **Silent after demo:** one gentle follow-up +2 days. If silent +5, move to long-term nurture.
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7. **Every reply gets logged here — even "no thanks" replies.**
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---
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## Disqualified leads log
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When a lead is firmly disqualified, record:
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- Lead ID
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- Company
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- Disqualification reason (budget / timing / no fit / duplicate / competitor / no authority)
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- Date
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- Whether they're okay being re-contacted in 6+ months
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---
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## Weekly review (every Sunday)
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Roll up the week:
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```
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## Week of [start] — [end]
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- Replies received: __
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- By sentiment: POSITIVE: __ / NEUTRAL: __ / OBJECTION: __ / NEGATIVE: __
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- Demos booked: __
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- Demos completed: __
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- Pilots started: __
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- Paid customers: __
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- Average time-to-response: __ minutes
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- Top objection category: __
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- One message angle that worked: __
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- One that didn't: __
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- Tomorrow's top 3 objection responses to improve:
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1. ...
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2. ...
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3. ...
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```
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---
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## Live entries (chronological)
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*No entries yet. First entry appears after DM 1 is sent and receives a reply.*
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---
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*Template aligned with `FIRST_REVENUE_ATTEMPT.md` + `objection_library_ar.md`.*
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