system-prompts-and-models-o.../dealix/docs/ops/manual_payment_log.md
2026-05-01 14:03:52 +03:00

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# Dealix Manual Payment Log
**Every manual payment request and confirmation is logged here** until Moyasar KYC activates and automation takes over.
---
## Entry template (per payment request)
```
## [Invoice # DLX-2026-NNNNN] — [Company] — [Date]
**Lead ID:** L-2026-NNNN
**Plan:** Pilot 1 SAR / Starter 999 / Growth 2,999 / Scale 7,999 / Custom
**Amount (SAR):** ___
**Currency:** SAR
**VAT applied:** NO (pre-187,500 SAR threshold) / YES (specify)
**Due date:** YYYY-MM-DD (+7 days from issue)
**Payment methods offered (in order):**
1. Bank transfer (IBAN to Sami's business account)
2. STC Pay to Sami's number
3. Moyasar hosted invoice (if KYC active) — URL: ___
4. Tap Payments (if Moyasar blocked) — URL: ___
**Invoice sent via:**
- [ ] WhatsApp
- [ ] Email
- [ ] Both
**Invoice sent at:** YYYY-MM-DD HH:MM
**Reminder 1 (if unpaid +3 days):** YYYY-MM-DD — status: ___
**Reminder 2 (if unpaid +5 days):** YYYY-MM-DD — status: ___
**Payment received:**
- [ ] YES — method: ___ / date: YYYY-MM-DD HH:MM / bank transaction ref: ___
- [ ] NO — reason: ___ / escalation: ___
**Receipt issued (PDF):** docs/revenue/invoices/2026/DLX-2026-NNNNN.pdf
**Customer confirmation sent at:** YYYY-MM-DD HH:MM
**Kickoff call booked:** YYYY-MM-DD HH:MM via Calendly
**Onboarding checklist started:** YES / NO
**Notes:** ___
```
---
## Rules
1. **Invoice issued within 15 minutes of verbal yes.** Use `FIRST_REVENUE_ATTEMPT.md` script.
2. **Never chase payment more than 2 times.** After reminder 2, escalate or disqualify.
3. **Confirm payment via bank app / STC Pay app** — do not trust customer screenshot alone.
4. **VAT:** pre-187,500 SAR annual revenue → no VAT. Document every invoice to prove threshold.
5. **Refund within 7 days (Pilot)** if requested — no argument. The case study is worth more than 1 SAR.
---
## Monthly totals (update end-of-month)
```
## 2026-04 Summary
Invoices issued: __
Invoices paid: __
Total revenue received: __ SAR
Total pending: __ SAR
Refunds: __ SAR (__ customers)
Net: __ SAR
By plan:
- Pilot: __ × 1 SAR = __
- Starter: __ × 999 SAR = __
- Growth: __ × 2,999 SAR = __
- Scale: __ × 7,999 SAR = __
Cumulative MRR (recurring only): __ SAR
```
---
## Reconciliation with bank statements
End of each month:
1. Download bank statement (business account)
2. Match each credit to an entry here
3. Flag any payment without an invoice entry (unexpected deposits)
4. Flag any invoice marked paid without a bank match (verify bank app)
5. Export reconciliation CSV to `docs/revenue/reconciliation_2026_MM.csv`
---
## Live entries
*No entries yet. First entry appears after first customer verbal yes.*
---
*Works without Moyasar KYC. Upgrades to automated reconciliation once `MOYASAR_SECRET_KEY` live.*