system-prompts-and-models-o.../dealix/docs/business/MANAGED_PILOT_OFFER.md
2026-05-01 14:03:52 +03:00

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Dealix Managed Pilot — 7-day offer

The first revenue motion. Sami runs Dealix manually behind the scenes for 7 days, customer pays a small entry fee, then upgrades to Starter (999 SAR/mo).

Offer (one-pager Sami sends to prospect)

Dealix — Managed Pilot 7 Days × 499 SAR

نحن نشغل Dealix على leadsكم لمدة 7 أيام كاملة، نرد بالعربي الخليجي خلال 45 ثانية، نأخذ التفاصيل، ونسلم لكم العملاء المؤهلين جاهزين للإغلاق.

ما يشمله:

  • استلام leads من website / WhatsApp / inbound email
  • رد عربي خليجي خلال 45 ثانية
  • تأهيل (الميزانية، الموقع، الجدول الزمني)
  • حجز موعد مع مندوبكم في Calendly/Hubspot
  • تقرير يومي بكل lead + الحالة

ما لا يشمله (نحدد بوضوح):

  • رسائل خارجة عشوائية
  • واتساب بارد
  • LinkedIn scraping

السعر: 499 ريال × 7 أيام (تشمل ضريبة القيمة المضافة). الاسترجاع: 100% خلال 3 أيام إذا لم يصل أي رد عربي. بعد 7 أيام: Starter بـ 999 ريال/شهر، أو إنهاء بدون التزام.

How Sami delivers it manually (first 10 customers)

Day 0 — Sale closed:

  • Confirm payment received (Moyasar / bank transfer)
  • Send confirmation email + Day-1 kickoff Calendly link
  • Set up Slack/WhatsApp group with customer team
  • Get customer's website form embed code OR WhatsApp business number access OR email forwarding

Day 1 — Kickoff call (45 min):

  • Confirm scope (channels, business hours, response SLA)
  • Get customer's business context (offerings, pricing tiers, common questions)
  • Get sample of 5 historical leads + the responses they got
  • Set Day-7 review date

Day 2-6 — Manual delivery:

  • Every incoming lead → Sami reads → crafts Arabic reply (uses Dealix prompt as draft) → sends from customer's channel → logs
  • Daily 10-min check-in via Slack/WhatsApp
  • Capture: which messages converted, which objections, customer reaction

Day 7 — Pilot review:

  • 30-min review call
  • Share: leads_handled, demos_booked, response_time_avg, customer_quote
  • Upgrade ask: "تكمل Starter بـ 999/شهر من الاثنين؟"
  • If no → ask: "ما اللي منع الاستمرار؟" → log

When pilot succeeds

Metric Day 7 target
Leads handled ≥ 10
Avg response time ≤ 60 seconds
Demos booked ≥ 2
Customer NPS ≥ 8/10
Upgrade ask outcome 50%+ convert

Refund triggers (full 499 SAR back)

  • Dealix replied to fewer than 50% of incoming Arabic leads
  • Avg response time > 5 minutes for 3+ consecutive days
  • Customer reports "the Arabic was wrong" (manual quality issue)
  • Customer was not contactable for 3 consecutive days (their fault, not ours, but refund anyway for goodwill)

Pilot → Starter upgrade flow

Day 5 soft ask:

أيام قليلة باقية في pilot. بناءً على النتائج حتى الآن، هل تتوقع الاستمرار؟

Day 7 firm ask:

الـ pilot انتهى اليوم. النتائج كانت [X leads, Y demos, Z response time]. تبغى تكمل Starter (999 ريال/شهر) من الاثنين؟

If yes → switch to Starter billing in Moyasar, kickoff Week 2 onboarding. If no → graceful close: "شكرًا، لو غيرت رأيك خلال 30 يوم نحتفظ لك بنفس السعر."

What pilot does NOT include

  • No custom integrations beyond standard CRM (HubSpot/Salesforce/Zoho/Bitrix/Webhook)
  • No prompt customization per customer in pilot — only after first month of Starter
  • No commitment to any specific number of leads
  • No outbound cold messaging from Dealix
  • No data export of pilot leads after close (customer keeps their CRM)

Pilot risk register

Risk Mitigation
Customer expects autonomous, gets manual Set expectation upfront ("Sami runs it manually for first 10 customers")
Customer's Arabic-quality threshold higher than ours Daily review with customer, adjust prompts
Customer ghosts after Day 1 Daily check-in, flag at Day 3 if silent
Customer extracts our prompt and copies it Include light NDA in confirmation email
Refund abuse One-time refund per customer; document the trigger