system-prompts-and-models-of-ai-tools/dealix/docs/ops/reply_handling_log.md

Dealix Reply Handling Log

Every positive reply to Dealix outreach is logged here. Single source of truth for in-flight conversations.

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Entry template (copy for every reply)

## [LEAD_ID] — [Company] — [Date HH:MM]

**Channel:** LinkedIn DM / Email / WhatsApp / Twitter
**Stage:** First reply / Follow-up / Demo scheduled / Post-demo / Pricing / Pilot / Paid
**Sentiment:** POSITIVE / NEUTRAL / OBJECTION / NEGATIVE

**What they said (verbatim or summary):**
> "..."

**Objection category (if any):**
- Price / CRM exists / Not now / Arabic quality / Trust AI / Integration / Privacy / Size fit / Results guarantee / Other

**Response sent:**

[exact message sent]

**Response sent at:** YYYY-MM-DD HH:MM
**Next action:**
- [ ] Book demo (Calendly link sent)
- [ ] Send manual payment invoice
- [ ] Send one-pager / deck
- [ ] Follow up +3 days
- [ ] Disqualified — reason: ...

**Links / artifacts:**
- Calendly booking URL:
- Invoice URL:
- Notes doc:

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Reply-handling rules

1. First positive reply: respond within 30 minutes during business hours, within 2 hours after-hours.
2. Objection reply: use objection_library_ar.md — don't improvise.
3. Demo request: send Calendly immediately → don't ask for preferred time; let them pick.
4. "Send details": send one-pager + demo CTA. Never send full deck unblock the demo.
5. "Not now": ask for specific follow-up date; if they can't commit, schedule +30 days.
6. Silent after demo: one gentle follow-up +2 days. If silent +5, move to long-term nurture.
7. Every reply gets logged here — even "no thanks" replies.

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Disqualified leads log

When a lead is firmly disqualified, record:

• Lead ID
• Company
• Disqualification reason (budget / timing / no fit / duplicate / competitor / no authority)
• Date
• Whether they're okay being re-contacted in 6+ months

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Weekly review (every Sunday)

Roll up the week:

## Week of [start] — [end]

- Replies received: __
- By sentiment: POSITIVE: __ / NEUTRAL: __ / OBJECTION: __ / NEGATIVE: __
- Demos booked: __
- Demos completed: __
- Pilots started: __
- Paid customers: __
- Average time-to-response: __ minutes
- Top objection category: __
- One message angle that worked: __
- One that didn't: __
- Tomorrow's top 3 objection responses to improve:
  1. ...
  2. ...
  3. ...

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Live entries (chronological)

No entries yet. First entry appears after DM 1 is sent and receives a reply.

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Template aligned with FIRST_REVENUE_ATTEMPT.md + objection_library_ar.md.