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Final layer integration (Second Brain + MemPalace + ToolProof + Claude Code): - knowledge_brain.py: Project wiki ingest, query, lint, promote raw→wiki (560 lines) - memory_engine.py: Pluggable memory with Redis + File adapters, evaluator (615 lines) - tool_receipts.py: Signed receipts, pre-execution policy, trust analytics (417 lines) - session_continuity.py: AI session state management, restore prompts (478 lines) - glossary.md: 30+ bilingual terms (Arabic/English) - master-index.md: Top-level index linking all wiki/memory sections https://claude.ai/code/session_01LsnvBa7HwF5hs99VZbgLGj
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Dealix Glossary (مسرد مصطلحات ديلكس)
Type: glossary Summary: Bilingual (Arabic/English) glossary of all key terms used across the Dealix platform. Summary_AR: مسرد ثنائي اللغة (عربي/إنجليزي) لجميع المصطلحات الرئيسية المستخدمة في منصة ديلكس. Key Facts:
- 30+ terms covering CRM, AI, compliance, and platform concepts
- Each term has English name, Arabic name, and definition
- Terms are grouped by domain for easy navigation
- Used as reference by AI agents and human team members Provenance: AGENTS.md, CLAUDE.md, backend source code, PDPL documentation Confidence: high Related Pages: architecture, PDPL checklist Last Updated: 2026-04-11 Stale: false
CRM Core (إدارة علاقات العملاء)
| # | English | العربية | Definition |
|---|---|---|---|
| 1 | Lead | عميل محتمل | A potential customer who has shown interest or been identified through outreach. Scored 0-100 in Dealix. |
| 2 | Deal | صفقة | A sales opportunity tied to a lead, tracked through pipeline stages with value in SAR. |
| 3 | Pipeline | مسار المبيعات | The sequence of stages a deal progresses through from qualification to close. |
| 4 | Stage | مرحلة | A discrete step in the pipeline (e.g., Qualification, Proposal, Negotiation, Closed Won). |
| 5 | Contact | جهة اتصال | An individual person associated with a lead or company. |
| 6 | Company | شركة | An organization entity linked to one or more contacts and deals. |
| 7 | Account | حساب | A company record with enrichment data (industry, size, revenue). |
| 8 | Opportunity | فرصة | Synonym for Deal in some contexts; a qualified sales prospect. |
| 9 | Conversion | تحويل | The act of a lead becoming a qualified deal or a deal reaching Closed Won. |
| 10 | Win Rate | معدل الفوز | Percentage of deals that reach Closed Won vs total deals in a period. |
Sales Operations (عمليات المبيعات)
| # | English | العربية | Definition |
|---|---|---|---|
| 11 | Sequence | تسلسل | An automated multi-step outreach cadence (e.g., WhatsApp → Email → Call → Follow-up). |
| 12 | Cadence | إيقاع | The timing pattern between sequence steps (e.g., Day 0, Day 2, Day 5). |
| 13 | CPQ | تسعير (التهيئة والتسعير والعرض) | Configure, Price, Quote — system for generating accurate proposals with SAR pricing. |
| 14 | Proposal | عرض سعر | A formal document sent to a prospect detailing scope, pricing, and terms. |
| 15 | Territory | منطقة | A geographic or industry-based area assigned to a sales rep for lead ownership. |
| 16 | Assignment | تعيين | The act of routing a lead or deal to a specific sales rep or team. |
| 17 | SLA | اتفاقية مستوى الخدمة | Service Level Agreement — response time commitments for lead follow-up. |
| 18 | Escalation | تصعيد | Routing a stalled or high-priority item to a manager or specialist. |
AI & Intelligence (الذكاء الاصطناعي)
| # | English | العربية | Definition |
|---|---|---|---|
| 19 | Lead Score | درجة العميل المحتمل | A 0-100 composite score indicating lead quality based on behavior, fit, and engagement. |
| 20 | Intent Detection | كشف النية | AI analysis of message text to determine customer intent (buy, inquire, complain, etc.). |
| 21 | Sentiment Analysis | تحليل المشاعر | AI classification of message tone as positive, negative, or neutral. |
| 22 | Entity Extraction | استخلاص الكيانات | AI identification of named entities (people, companies, amounts, dates) from Arabic text. |
| 23 | Conversation Intelligence | ذكاء المحادثات | AI analysis of sales conversations for coaching insights and deal signals. |
| 24 | Model Router | موجه النماذج | Service that selects the optimal LLM provider and model for each AI task. |
| 25 | Agent | وكيل ذكي | An autonomous AI worker with a specialized role (e.g., Lead Qualifier, Deal Advisor). |
| 26 | Orchestrator | منسق الوكلاء | The system that routes events to appropriate agents and manages their execution. |
Platform & Infrastructure (المنصة والبنية التحتية)
| # | English | العربية | Definition |
|---|---|---|---|
| 27 | Tenant | مستأجر | An isolated customer organization on the platform. All data is scoped by tenant_id. |
| 28 | Multi-Tenant | متعدد المستأجرين | Architecture where multiple customers share infrastructure but data is isolated. |
| 29 | Feature Flag | مفتاح الميزة | A toggle that controls feature availability per tenant or globally. |
| 30 | Webhook | خطاف ويب | An HTTP callback that notifies external systems of events (e.g., deal closed, lead scored). |
| 31 | Worker | عامل خلفي | A Celery process that handles async tasks (scoring, delivery, analytics). |
| 32 | Migration | ترحيل قاعدة البيانات | An Alembic script that modifies the database schema. |
Compliance & Security (الامتثال والأمان)
| # | English | العربية | Definition |
|---|---|---|---|
| 33 | PDPL | نظام حماية البيانات الشخصية | Saudi Personal Data Protection Law — governs collection, processing, and storage of personal data. |
| 34 | Consent | موافقة | Explicit permission from a data subject to process their data for a stated purpose. |
| 35 | Data Subject | صاحب البيانات | The individual whose personal data is being processed. |
| 36 | Data Subject Rights | حقوق صاحب البيانات | Rights to access, correct, and delete personal data under PDPL. |
| 37 | Audit Trail | سجل المراجعة | Immutable log of all consent changes and data access events. |
| 38 | Security Gate | بوابة الأمان | Pre-execution check that blocks risky actions (cross-tenant access, ungoverned messaging). |
| 39 | ZATCA | هيئة الزكاة والضريبة والجمارك | Saudi tax authority — Dealix integrates with ZATCA for e-invoicing compliance. |
Communication (التواصل)
| # | English | العربية | Definition |
|---|---|---|---|
| 40 | WhatsApp Business | واتساب للأعمال | Primary communication channel in Saudi Arabia (85% penetration). |
| 41 | Inbox | صندوق الوارد | Unified view of all conversations across WhatsApp, Email, and SMS. |
| 42 | Template Message | رسالة نموذجية | Pre-approved WhatsApp message template for outbound marketing/transactional use. |
| 43 | Outbound Governance | حوكمة الرسائل الصادرة | Rules controlling message volume, timing, and consent requirements. |
Business Metrics (مؤشرات الأعمال)
| # | English | العربية | Definition |
|---|---|---|---|
| 44 | MRR | الإيرادات الشهرية المتكررة | Monthly Recurring Revenue — total subscription revenue per month. |
| 45 | ARR | الإيرادات السنوية المتكررة | Annual Recurring Revenue — MRR multiplied by 12. |
| 46 | Churn Rate | معدل الانسحاب | Percentage of customers who cancel their subscription in a period. |
| 47 | LTV | القيمة الدائمة للعميل | Lifetime Value — total revenue expected from a customer over their relationship. |
| 48 | CAC | تكلفة اكتساب العميل | Customer Acquisition Cost — total spend to acquire one new customer. |
| 49 | NPS | صافي نقاط الترويج | Net Promoter Score — measure of customer satisfaction and loyalty. |
| 50 | ICP | ملف العميل المثالي | Ideal Customer Profile — the target customer characteristics for Dealix. |