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Locks Dealix's positioning forever and closes the operational gap between "great product" and "great customer experience": onboarding, connectors, support SLA, incidents, customer success cadence, and companies/marketers landing pages. Positioning Lock (3 docs) - POSITIONING_LOCK.md (Arabic): Saudi Revenue Execution OS category lock; one-liner; primary buyers (companies + agencies/marketers); wedge (First 10 Opportunities + Proof Pack); 5 approved claims; 5 prohibited categories; 5 modes; 5 bundles; 6 "what Dealix is NOT" rules - PROHIBITED_CLAIMS.md (Arabic): 8 categories of forbidden marketing language (guaranteed results, scraping, full automation, bypass approvals, competitor attacks, legal/financial promises, medical language, exaggerated speed) + technical enforcement (safety_eval + tone_eval + quality_review_gate + tool_action_planner + test_positioning_lock.py) - APPROVED_MARKET_MESSAGING.md (Arabic): tagline + 30-second elevator pitch + 5 headlines + competitor positioning table + 4-segment outreach templates + LinkedIn/X social posts + slogan bank Customer Ops (6 modules) - onboarding_checklist: 8-step Pilot onboarding (select_goal → select_bundle → company_intake → connect_channels → upload_or_source → risk_review → first_service_run → first_proof_pack) with progress tracking + state advancement - connector_setup_status: 11 connectors (Gmail/Calendar/Sheets/Moyasar/WhatsApp/Forms/LinkedIn-LeadForms/GBP/CRM/Meet/Instagram) each with default_mode (draft_only/manual/ingest_only/approved_execute), launch phase, and blocking flag; ready_for_first_service gate requires no blocking connectors missing AND ≥1 connected - support_ticket_router: 4-tier P0/P1/P2/P3 classification with Arabic+English keyword matching; auto-classifies "تسريب", "إرسال بدون موافقة", "بدون موافقتي", "live charge", "unauthorized" as P0; per-priority Arabic first-response templates; SLA targets per priority - sla_tracker: SLA targets per priority (P0=30min/4h, P1=2h/24h, P2=8h/72h, P3=24h/1week); record_sla_event with strict event-type validation; classify_sla_breach for individual tickets; build_sla_health_report aggregates with verdict (healthy/watch/critical based on breach_rate) - customer_success_cadence: 6 cadence types (weekly_check_in, monthly_proof_review, QBR, at_risk_alert, renewal_30/7_day); build_at_risk_alert with risk_score 0..100 from days_inactive + drafts_pending + last_proof_pack_days_ago; build_customer_success_plan with 30-day per-bundle cadences (growth_starter, executive_growth_os, partnership_growth) - incident_router: SEV1/SEV2/SEV3 with first_action_minutes + comm_cadence; auto-SEV1 on has_data_leak OR has_unauthorized_send; SEV2 on affected_customers≥5; canonical 5-step response plan (freeze live actions / notify founder / create incident channel / review Action Ledger / PDPL 72h notification) + per-severity additional steps + post-mortem template New Operator Modes (2) - self_growth_mode: re-exports targeting_os.self_growth_mode (DEALIX_ICP_FOCUSES, recommend_dealix_targets, build_self_growth_daily_brief, build_weekly_learning_report) + operator-tier reminders (no cold WhatsApp even for Dealix itself, all drafts approval-first, no scraping) - service_delivery_mode: orchestrates service_tower workflow + revenue_launch.pilot_delivery + customer_ops.sla_tracker; build_service_delivery_brief (per-service template), build_sla_status_for_delivery (breach detection on open tickets), build_post_delivery_handoff (5-step transition to Customer Success cadence) Router (1 new) — 20 endpoints - /api/v1/customer-ops/* — onboarding (checklist/update-step/demo), connectors (catalog/summary/update/demo), support (priorities/classify/route/first-response), sla (event/classify-breach/health-report/health-report-demo), incidents (triage/response-plan), cs (weekly-check-in/at-risk-alert/success-plan) Customer-facing pages (1 new, 1 already-existed-preserved) - landing/companies.html (NEW): Saudi B2B companies pitch — Approval-first, no scraping, no cold WhatsApp; 4 bundles (Growth Starter / Data to Revenue / Executive Growth OS / Full Growth Control Tower); Proof Pack section; safety + compliance section - landing/marketers.html (existed): preserved as-is — agency/marketers Agency Growth OS path Tests (2 new files, 44 tests) - test_customer_ops.py: 31 tests * 4 onboarding (8 steps, advancement, unknown step error, complete-all) * 5 connectors (critical connectors present, blocking_missing detection, ready gate, validation, write) * 8 support (P0 security, P0 unauthorized send, P1 service down, P2 connector, P3 default, empty input, route includes SLA, P0 first-response Arabic with 30 min) * 6 SLA (event validates, log appends, breach detection within/exceeded targets, health report aggregation, critical verdict) * 4 incidents (data leak SEV1, unauthorized send SEV1, ≥5 customers SEV2, single customer SEV3, SEV1 plan includes PDPL) * 4 customer success (weekly check-in talking points Arabic, at-risk high severity, at-risk low severity, success plan per bundle including growth_starter and executive_growth_os Founder Shadow Board) - test_positioning_lock.py: 13 tests * positioning_lock.md exists with category + "ليس CRM" + "ليس بوت" * prohibited_claims.md exists with "نضمن" + "scraping" * approved_market_messaging.md has Approval-first + PDPL + Saudi Tone + Proof Pack * landing pages contain NO positive forbidden claims (negative restatements like "no auto-DM" in safety sections allowed) * companies.html includes "Approval-first" + "Proof Pack" * agency-partner.html OR marketers.html exists * private-beta.html does NOT promise guarantees * REVENUE_TODAY_PLAYBOOK emphasizes Approval-first * positioning_lock lists all 5 bundles * positioning_lock lists all 5 modes (CEO + Growth Manager + Agency Partner + Self-Growth + Service Delivery) Customer Ops Docs (5 new) - ONBOARDING_RUNBOOK.md (Arabic): 8 onboarding steps + day-by-day Day1-Day5 + 11 connector states + acceptance criteria - SUPPORT_SLA.md (Arabic): 4 priority tiers + auto-classification keywords + Arabic first-response templates + weekly review process - INCIDENT_RESPONSE.md (Arabic): SEV1/SEV2/SEV3 logic + canonical response plan + per-severity additional steps + post-mortem template + Arabic communication templates + auto-actions - CUSTOMER_SUCCESS_PLAYBOOK.md (Arabic): cadence types + weekly agenda (25 min) + at-risk scoring formula + per-bundle cadence + QBR + renewal flow + health score formula - CONNECTOR_SETUP_GUIDES.md (Arabic): all 11 connectors with scopes + step-by-step + acceptance criteria + troubleshooting table Test results - 44/44 new tests pass - Full suite: 949 passed, 2 skipped (missing API keys, unrelated) - 0 existing tests broken Safety + integration - All 20 customer-ops endpoints: approval_required=True, live_send_allowed=False - support_ticket_router HARD-CLASSIFIES "تسريب", "إرسال بدون موافقة", "live charge", "unauthorized" as P0 (founder owner, 30-min first response) - incident_router auto-promotes to SEV1 on has_data_leak or has_unauthorized_send (regardless of affected_customers count) - onboarding_checklist requires WhatsApp connector (blocking) before ready_for_first_service - connector_setup_status default_mode is draft_only/manual/ingest_only — never live - Positioning Lock test_positioning_lock.py enforces: * 5 bundles must be listed in POSITIONING_LOCK.md * 5 modes must be listed * landing pages must not contain positive forbidden claims (8 phrases) * companies.html must mention Approval-first + Proof Pack - self_growth_mode reminds operator: no cold WhatsApp even for Dealix itself - service_delivery_mode integrates SLA tracker before declaring delivery success Integration with everything before - Customer Ops onboarding integrates Service Bundles (autonomous_service_operator.service_bundles) - Customer Ops connectors mirror connector_catalog risk_levels + add operational state machine - Support classifier integrates with security_curator (P0 on secret leaks) + revenue_launch.payment_manual_flow (P0 on unauthorized charge) - Customer Success metrics flow from agent_observability + revenue_launch.proof_pack_template - Service Delivery Mode wires service_tower.workflow + revenue_launch.pilot_delivery + sla_tracker into one pipeline - Self-Growth Mode wraps targeting_os.self_growth_mode with operator-tier safety reminders - Companies + Marketers pages enforce POSITIONING_LOCK headlines Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
126 lines
5.4 KiB
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126 lines
5.4 KiB
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<title>Dealix للشركات — Saudi Revenue Execution OS</title>
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<style>
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body { font-family: 'Tajawal', sans-serif; background: #0f1115; color: #f5f5f7;
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line-height: 1.7; margin: 0; }
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header { padding: 56px 24px; text-align: center;
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background: linear-gradient(135deg, #1a1d27 0%, #0f1115 100%); }
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header h1 { font-size: 44px; line-height: 1.2; margin-bottom: 14px; }
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header h1 span { color: #ffd166; }
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header p { color: #a8aab2; max-width: 720px; margin: 0 auto; font-size: 19px; }
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main { max-width: 920px; margin: 0 auto; padding: 24px; }
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section { background: #181b22; padding: 28px; border-radius: 14px;
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margin: 18px 0; border: 1px solid #232631; }
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section h2 { color: #ffd166; margin-bottom: 14px; font-size: 22px; }
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ul li { padding: 6px 0; }
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ul li:before { content: "▸"; color: #06d6a0; margin-left: 8px; }
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.cta { display: inline-block; padding: 14px 28px; background: #ffd166;
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color: #0f1115; border-radius: 10px; font-weight: 700; text-decoration: none;
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font-size: 17px; margin: 8px; }
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.pricing { display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
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.price-card { padding: 18px; background: #1f232c; border-radius: 10px;
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border: 1px solid #2a2e39; }
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.price-card .price { font-size: 24px; font-weight: 700; color: #ffd166; margin: 6px 0; }
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.note { background: rgba(6, 214, 160, 0.1); padding: 14px; border-radius: 10px;
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border: 1px solid rgba(6, 214, 160, 0.3); color: #06d6a0; }
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</style>
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<body>
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<header>
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<h1>Dealix <span>للشركات</span></h1>
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<p>حوّل بياناتك وقنواتك إلى فرص ورسائل واجتماعات وProof Pack —
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Approval-first في كل خطوة، بدون scraping ولا cold WhatsApp.</p>
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</header>
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<main>
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<section>
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<h2>المشكلة</h2>
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<ul>
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<li>عندك إيميل وقائمة عملاء قدامى وقنوات نشطة، لكن لا تعرف وش أهم شيء اليوم.</li>
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<li>الفريق يقضي وقت كبير على الـ outreach بدون نتائج محسوبة.</li>
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<li>تخاف من حظر القناة لو أرسلت بدون عناية.</li>
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<li>لا يوجد Proof واضح للإدارة عن العائد.</li>
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</ul>
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</section>
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<section>
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<h2>كيف يعمل Dealix</h2>
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<ul>
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<li>اختر هدفك: عملاء جدد / استخدام قائمة / شراكات / تشغيل يومي.</li>
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<li>Dealix يوصي بالخدمة + يجمع intake.</li>
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<li>يطلع لك 10 فرص B2B + رسائل عربية + خطة متابعة.</li>
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<li>كل رسالة تنتظر اعتمادك قبل الإرسال.</li>
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<li>Proof Pack أسبوعي + Founder Shadow Board شهري.</li>
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</ul>
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</section>
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<section>
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<h2>الباقات</h2>
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<div class="pricing">
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<div class="price-card">
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<div class="label">Growth Starter</div>
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<div class="price">499 ريال</div>
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<div>Free Diagnostic + First 10 Opportunities + Proof Pack مختصر</div>
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</div>
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<div class="price-card">
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<div class="label">Data to Revenue</div>
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<div class="price">1,500 ريال</div>
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<div>List Intelligence + Top 50 Targets + رسائل + Risk Report</div>
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</div>
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<div class="price-card">
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<div class="label">Executive Growth OS</div>
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<div class="price">2,999 ريال شهرياً</div>
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<div>Daily Brief + Approvals + Proof Pack أسبوعي</div>
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</div>
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<div class="price-card">
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<div class="label">Full Growth Control Tower</div>
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<div class="price">Custom</div>
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<div>30 يوم — كل الخدمات على مراحل</div>
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</div>
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</div>
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</section>
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<section class="note">
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<strong>ضمانات Dealix:</strong>
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Approval-first في كل قناة. لا scraping. لا cold WhatsApp.
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لا charge بدون موافقة. لا وعود مضمونة. Proof Pack بالأرقام.
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</section>
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<section>
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<h2>Proof Pack</h2>
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<ul>
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<li>Opportunities created.</li>
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<li>Drafts created + approved.</li>
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<li>Replies received + meetings drafted.</li>
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<li>Pipeline influenced (SAR).</li>
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<li>Risks blocked (مخاطر منعت تلقائياً).</li>
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<li>Time saved (ساعات).</li>
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</ul>
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</section>
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<section>
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<h2>الأمان والامتثال</h2>
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<ul>
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<li>Approval-first في كل قناة — لا live send بدون اعتمادك.</li>
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<li>PDPL-aware: لا cold WhatsApp، DPA draft جاهز.</li>
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<li>Secret redactor + Patch firewall + Trace redactor.</li>
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<li>Saudi Tone + Safety eval قبل كل رسالة.</li>
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<li>Action Ledger يسجّل كل فعل + من اعتمده.</li>
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</ul>
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</section>
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<div style="text-align: center; padding: 24px;">
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<a href="free-diagnostic.html" class="cta">ابدأ بالتشخيص المجاني</a>
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<a href="mailto:bassam.m.assiri@gmail.com?subject=Dealix%20Companies%20Pilot"
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class="cta" style="background: transparent; color: #f5f5f7; border: 1px solid #383b44;">احجز ديمو 12 دقيقة</a>
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</div>
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</main>
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</body>
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</html>
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