system-prompts-and-models-o.../salesflow-saas/docs/verification/V004_no_founder_demo_test.md
Claude 3ef62652aa
Phase 2 Execution Waves: 90-day plan + Verification Protocol scaffolding
Saves the DEALIX_PHASE2_EXECUTION_WAVES.md 90-day plan and scaffolds every
artifact the coding agent can produce. Wave A-E execution is explicitly
blocked until the Week-12 Phase Gate (§3) returns Green.

Added:
  §1 Verification Protocol (V001-V007)
    - scripts/v001_secret_scan.sh — trufflehog + gitleaks full-history scan
    - backend/tests/security/test_rls_fuzz.py — 10K cross-tenant fuzz
    - docs/verification/V003_pentest_engagement.md — vendor RFP + scope
    - docs/verification/V004_no_founder_demo_test.md — 3-tester protocol
    - scripts/v005_truth_registry_audit.py — independent audit tool
    - infra/load-tests/baseline.js — k6 perf baseline
    - frontend/tests/a11y/baseline.spec.ts — Playwright+axe baseline
    - docs/baselines/README.md + docs/verification/README.md

  §2 Founder Decision Sprint (FD001-FD005)
    - docs/internal/legal_entity_decision.md — MISA/DIFC/Delaware brief
    - docs/internal/trademark_status.md — SAIP filing kit tracker
    - docs/hiring/{design_engineer, backend_engineer, head_of_cs}.md

  §3 Customer Validation (CV001-CV004)
    - docs/customer_learnings/pilot_agreement_template.md
    - docs/customer_learnings/pilot_template/success_criteria.md
    - docs/customer_learnings/pilot_template/kickoff_checklist.md
    - docs/customer_learnings/friction_log.md + feature_requests.yaml
    - docs/customer_learnings/weekly_review_template.md

  Truth registry updates
    - docs/registry/TRUTH.yaml — new verification_protocol,
      founder_decision_sprint, customer_validation sections

Gates (post-change):
  architecture_brief.py     40/40
  release_readiness_matrix  94/94 (added 30 new scaffold checks)
  v005_truth_registry_audit 19/19 SUPPORTED
2026-04-17 11:13:27 +00:00

2.6 KiB
Raw Blame History

V004 — No-Founder Customer Demo Test

Status: Template ready — founder schedules 3 sessions Gate: Acceptance = 2 of 3 fresh testers complete the golden path unassisted in <30 minutes with no show-stopper Target completion: Week 6


Purpose

Eliminate "founder-assisted success" bias. If the product requires the founder in the room, it is not ready for pilot.


Tester Profile (matches ICP Filter §3)

  • Commercial operations background (CFO adjacent, Sales Ops, RevOps)
  • 3+ years in Saudi/GCC enterprise
  • Bilingual (Arabic + English)
  • Has NOT been exposed to Dealix demo before
  • NOT a founder friend (too generous in feedback)
  • Compensated 500 SAR + short LinkedIn endorsement

Protocol

Before the Session

  1. Provide tester a single PDF brief (2 pages max) with:
    • What Dealix is (30 seconds)
    • Credentials for a seeded demo tenant
    • Goal: "Bring a new partner through the golden path and generate an evidence pack"
  2. Confirm tester will screen-share
  3. Confirm 60-minute window (30 for task + 30 for retro)

During the Session

  1. Founder is on the call but MUTED and video OFF
  2. Tester proceeds without assistance
  3. Observer (founder + one engineer) takes notes on the Friction Log template
  4. DO NOT intervene even if tester is stuck, unless >10 minutes on same step → then ask: "What are you trying to do right now?" (diagnostic only)

After the Session

  1. Ask tester 5 questions (see below)
  2. Tester uninstalls / forgets credentials
  3. Add findings to docs/customer_learnings/friction_log.md within 24h

The 5 Post-Session Questions

  1. In one sentence, what did Dealix do for you?
  2. What was the one thing that felt confusing or wrong?
  3. On a scale of 110, how likely are you to recommend this to a peer CFO/COO? (NPS)
  4. What word(s) would you use to describe the UI? (signature capture)
  5. If you had to pay $3,000/year for this, what would you need to see added first?

Scoring (Pass / Fail per tester)

Dimension Pass Fail
Time to golden path completion <30 min >30 min or abandoned
Show-stoppers encountered 0 1+ (e.g., crash, auth loop, untranslated Arabic, broken approval)
NPS ≥7 ≤6
Arabic experience "clean" or "native" "broken" or "translated feel"

Overall verdict: 2 of 3 testers PASS → V004 green. Anything less → iterate UX before pilot.


Deliverables

  • 3 session recordings archived at docs/customer_learnings/v004/ (PRIVATE)
  • 3 completed friction logs
  • Aggregated findings report at docs/customer_learnings/v004/summary.md
  • Top-5 UX issues added to Wave A backlog