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Phase 1 - Repo Hardening: - README.md, LICENSE, SECURITY.md, CONTRIBUTING.md - GitHub Actions repo-hygiene workflow - docs/: ARCHITECTURE, DATA-MODEL, API-MAP, AGENT-MAP, DEPLOYMENT-NOTES Phase 2 - Database Models (7 new): - Company, Contact, Call, Commission, Payout, Dispute, GuaranteeClaim - Consent, Complaint, Policy, KnowledgeArticle, SectorAsset - Updated models/__init__.py with all 32+ models Phase 3 - API Surfaces (16 new route files): - companies, contacts, calls, meetings, commissions, payouts - disputes, guarantees, consents, complaints, knowledge - sectors, presentations, supervisor, admin, health - Updated router.py with all 24 route groups Phase 4 - AI Prompt Registry (18 agent contracts): - Lead Qualification, Affiliate Recruitment Evaluator, Onboarding Coach - Outreach Writer, Arabic WhatsApp, English Conversation, Voice Call - Meeting Booking, Sector Strategist, Objection Handler - Proposal Drafter, QA Reviewer, Compliance Reviewer - Knowledge Retrieval, Revenue Attribution, Fraud Reviewer - Guarantee Claim Reviewer, Management Summary Phase 5 - Communication Templates: - 15 production templates (WhatsApp, email, voice, internal) - Arabic + English variants with variable interpolation Phase 6 - Compliance Center (7 legal docs): - Privacy policy, Terms of service, Refund policy - Commission policy, Affiliate rules, Consent policy, Data protection - All PDPL-compliant, Arabic Phase 7 - Celery Workers (fully implemented): - follow_up_tasks: automated lead follow-ups with workflow execution - message_tasks: WhatsApp/email/SMS with retry logic - notification_tasks: daily reports, meeting reminders, in-app notifications - affiliate_tasks: target checking, commission calculation, weekly reports, AI outreach Phase 8 - Knowledge Base OS (8 files): - Services overview, Pricing policy, Channel policy, Meeting policy - Identity rules, Escalation rules, Hiring path, Internal SOPs https://claude.ai/code/session_01KnJgK7RwyeCvRZTRThHtfU
46 lines
1.7 KiB
Python
46 lines
1.7 KiB
Python
import enum
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from datetime import datetime, timezone
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from sqlalchemy import Column, String, Text, DateTime, Enum, ForeignKey
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from sqlalchemy.dialects.postgresql import UUID, JSONB
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from sqlalchemy.orm import relationship
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from app.models.base import TenantModel
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class DisputeType(str, enum.Enum):
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COMMISSION = "commission"
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ATTRIBUTION = "attribution"
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PAYOUT = "payout"
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GUARANTEE = "guarantee"
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SERVICE = "service"
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class DisputeStatus(str, enum.Enum):
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OPEN = "open"
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INVESTIGATING = "investigating"
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RESOLVED = "resolved"
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REJECTED = "rejected"
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ESCALATED = "escalated"
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class Dispute(TenantModel):
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__tablename__ = "disputes"
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commission_id = Column(UUID(as_uuid=True), ForeignKey("commissions.id"), nullable=True)
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deal_id = Column(UUID(as_uuid=True), ForeignKey("deals.id"), nullable=True)
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affiliate_id = Column(UUID(as_uuid=True), ForeignKey("affiliate_marketers.id"), nullable=False, index=True)
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type = Column(Enum(DisputeType), nullable=False)
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status = Column(Enum(DisputeStatus), default=DisputeStatus.OPEN, nullable=False)
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subject = Column(String(255), nullable=False)
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description = Column(Text, nullable=True)
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evidence = Column(JSONB, default={})
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resolution = Column(Text, nullable=True)
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resolved_by = Column(UUID(as_uuid=True), ForeignKey("users.id"), nullable=True)
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resolved_at = Column(DateTime(timezone=True), nullable=True)
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escalated_to = Column(UUID(as_uuid=True), ForeignKey("users.id"), nullable=True)
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commission = relationship("Commission")
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deal = relationship("Deal")
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affiliate = relationship("AffiliateMarketer")
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resolver = relationship("User", foreign_keys=[resolved_by])
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escalated_user = relationship("User", foreign_keys=[escalated_to])
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