mirror of
https://github.com/x1xhlol/system-prompts-and-models-of-ai-tools.git
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84762f08ab
Phase 1 - Repo Hardening: - README.md, LICENSE, SECURITY.md, CONTRIBUTING.md - GitHub Actions repo-hygiene workflow - docs/: ARCHITECTURE, DATA-MODEL, API-MAP, AGENT-MAP, DEPLOYMENT-NOTES Phase 2 - Database Models (7 new): - Company, Contact, Call, Commission, Payout, Dispute, GuaranteeClaim - Consent, Complaint, Policy, KnowledgeArticle, SectorAsset - Updated models/__init__.py with all 32+ models Phase 3 - API Surfaces (16 new route files): - companies, contacts, calls, meetings, commissions, payouts - disputes, guarantees, consents, complaints, knowledge - sectors, presentations, supervisor, admin, health - Updated router.py with all 24 route groups Phase 4 - AI Prompt Registry (18 agent contracts): - Lead Qualification, Affiliate Recruitment Evaluator, Onboarding Coach - Outreach Writer, Arabic WhatsApp, English Conversation, Voice Call - Meeting Booking, Sector Strategist, Objection Handler - Proposal Drafter, QA Reviewer, Compliance Reviewer - Knowledge Retrieval, Revenue Attribution, Fraud Reviewer - Guarantee Claim Reviewer, Management Summary Phase 5 - Communication Templates: - 15 production templates (WhatsApp, email, voice, internal) - Arabic + English variants with variable interpolation Phase 6 - Compliance Center (7 legal docs): - Privacy policy, Terms of service, Refund policy - Commission policy, Affiliate rules, Consent policy, Data protection - All PDPL-compliant, Arabic Phase 7 - Celery Workers (fully implemented): - follow_up_tasks: automated lead follow-ups with workflow execution - message_tasks: WhatsApp/email/SMS with retry logic - notification_tasks: daily reports, meeting reminders, in-app notifications - affiliate_tasks: target checking, commission calculation, weekly reports, AI outreach Phase 8 - Knowledge Base OS (8 files): - Services overview, Pricing policy, Channel policy, Meeting policy - Identity rules, Escalation rules, Hiring path, Internal SOPs https://claude.ai/code/session_01KnJgK7RwyeCvRZTRThHtfU
259 lines
9.0 KiB
Python
259 lines
9.0 KiB
Python
from fastapi import APIRouter, Depends, HTTPException, Query
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from sqlalchemy.ext.asyncio import AsyncSession
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from sqlalchemy import select, func
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from uuid import UUID
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from datetime import datetime, timezone
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from typing import Optional
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from pydantic import BaseModel as Schema
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from app.database import get_db
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from app.api.deps import get_current_user, require_role
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from app.models.user import User
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from app.models.guarantee import GuaranteeClaim, GuaranteeStatus
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router = APIRouter()
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class GuaranteeCreate(Schema):
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customer_id: UUID
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deal_id: UUID
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subscription_id: Optional[UUID] = None
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reason: str
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evidence: Optional[dict] = None
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leads_entered: int = 0
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messages_sent: int = 0
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active_days: int = 0
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onboarding_completed: bool = False
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class GuaranteeUpdate(Schema):
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reason: Optional[str] = None
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evidence: Optional[dict] = None
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leads_entered: Optional[int] = None
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messages_sent: Optional[int] = None
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active_days: Optional[int] = None
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onboarding_completed: Optional[bool] = None
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class GuaranteeResponse(Schema):
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id: UUID
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tenant_id: UUID
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customer_id: UUID
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deal_id: UUID
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subscription_id: Optional[UUID] = None
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status: str
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reason: str
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evidence: Optional[dict] = None
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leads_entered: int
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messages_sent: int
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active_days: int
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onboarding_completed: bool
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reviewer_id: Optional[UUID] = None
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reviewed_at: Optional[datetime] = None
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decision_notes: Optional[str] = None
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refund_amount: Optional[float] = None
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refunded_at: Optional[datetime] = None
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created_at: datetime
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model_config = {"from_attributes": True}
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class GuaranteeListResponse(Schema):
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items: list[GuaranteeResponse]
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total: int
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page: int
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per_page: int
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class ReviewDecision(Schema):
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decision_notes: Optional[str] = None
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class RefundRequest(Schema):
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refund_amount: float
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@router.get("", response_model=GuaranteeListResponse)
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async def list_guarantees(
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customer_id: UUID = Query(None),
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status: str = Query(None),
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page: int = Query(1, ge=1),
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per_page: int = Query(20, ge=1, le=100),
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current_user: User = Depends(get_current_user),
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db: AsyncSession = Depends(get_db),
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):
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query = select(GuaranteeClaim).where(GuaranteeClaim.tenant_id == current_user.tenant_id)
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if customer_id:
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query = query.where(GuaranteeClaim.customer_id == customer_id)
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if status:
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query = query.where(GuaranteeClaim.status == status)
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total = (await db.execute(select(func.count()).select_from(query.subquery()))).scalar()
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query = query.order_by(GuaranteeClaim.created_at.desc()).offset((page - 1) * per_page).limit(per_page)
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result = await db.execute(query)
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items = [GuaranteeResponse.model_validate(g) for g in result.scalars().all()]
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return GuaranteeListResponse(items=items, total=total, page=page, per_page=per_page)
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@router.get("/{claim_id}", response_model=GuaranteeResponse)
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async def get_guarantee(
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claim_id: UUID,
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current_user: User = Depends(get_current_user),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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return GuaranteeResponse.model_validate(claim)
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@router.post("", response_model=GuaranteeResponse, status_code=201)
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async def create_guarantee(
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data: GuaranteeCreate,
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current_user: User = Depends(get_current_user),
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db: AsyncSession = Depends(get_db),
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):
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claim = GuaranteeClaim(
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tenant_id=current_user.tenant_id,
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**data.model_dump(exclude_none=True),
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)
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db.add(claim)
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await db.flush()
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await db.refresh(claim)
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return GuaranteeResponse.model_validate(claim)
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@router.put("/{claim_id}", response_model=GuaranteeResponse)
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async def update_guarantee(
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claim_id: UUID,
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data: GuaranteeUpdate,
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current_user: User = Depends(get_current_user),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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if claim.status != GuaranteeStatus.SUBMITTED:
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raise HTTPException(status_code=400, detail="Can only update submitted claims")
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for field, value in data.model_dump(exclude_none=True).items():
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setattr(claim, field, value)
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await db.flush()
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await db.refresh(claim)
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return GuaranteeResponse.model_validate(claim)
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@router.post("/{claim_id}/review", response_model=GuaranteeResponse)
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async def review_guarantee(
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claim_id: UUID,
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current_user: User = Depends(require_role("admin", "manager")),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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if claim.status != GuaranteeStatus.SUBMITTED:
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raise HTTPException(status_code=400, detail="Claim is not in submitted status")
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claim.status = GuaranteeStatus.REVIEWING
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claim.reviewer_id = current_user.id
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await db.flush()
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await db.refresh(claim)
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return GuaranteeResponse.model_validate(claim)
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@router.post("/{claim_id}/approve", response_model=GuaranteeResponse)
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async def approve_guarantee(
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claim_id: UUID,
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data: ReviewDecision,
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current_user: User = Depends(require_role("admin", "manager")),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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if claim.status not in (GuaranteeStatus.SUBMITTED, GuaranteeStatus.REVIEWING):
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raise HTTPException(status_code=400, detail="Claim cannot be approved in current status")
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claim.status = GuaranteeStatus.APPROVED
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claim.reviewer_id = current_user.id
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claim.reviewed_at = datetime.now(timezone.utc)
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claim.decision_notes = data.decision_notes
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await db.flush()
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await db.refresh(claim)
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return GuaranteeResponse.model_validate(claim)
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@router.post("/{claim_id}/reject", response_model=GuaranteeResponse)
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async def reject_guarantee(
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claim_id: UUID,
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data: ReviewDecision,
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current_user: User = Depends(require_role("admin", "manager")),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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if claim.status not in (GuaranteeStatus.SUBMITTED, GuaranteeStatus.REVIEWING):
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raise HTTPException(status_code=400, detail="Claim cannot be rejected in current status")
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claim.status = GuaranteeStatus.REJECTED
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claim.reviewer_id = current_user.id
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claim.reviewed_at = datetime.now(timezone.utc)
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claim.decision_notes = data.decision_notes
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await db.flush()
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await db.refresh(claim)
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return GuaranteeResponse.model_validate(claim)
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@router.post("/{claim_id}/refund", response_model=GuaranteeResponse)
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async def refund_guarantee(
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claim_id: UUID,
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data: RefundRequest,
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current_user: User = Depends(require_role("admin")),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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if claim.status != GuaranteeStatus.APPROVED:
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raise HTTPException(status_code=400, detail="Claim must be approved before refund")
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claim.status = GuaranteeStatus.REFUNDED
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claim.refund_amount = data.refund_amount
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claim.refunded_at = datetime.now(timezone.utc)
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await db.flush()
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await db.refresh(claim)
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return GuaranteeResponse.model_validate(claim)
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@router.delete("/{claim_id}", status_code=204)
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async def delete_guarantee(
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claim_id: UUID,
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current_user: User = Depends(require_role("admin")),
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db: AsyncSession = Depends(get_db),
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):
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result = await db.execute(
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select(GuaranteeClaim).where(GuaranteeClaim.id == claim_id, GuaranteeClaim.tenant_id == current_user.tenant_id)
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)
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claim = result.scalar_one_or_none()
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if not claim:
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raise HTTPException(status_code=404, detail="Guarantee claim not found")
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if claim.status != GuaranteeStatus.SUBMITTED:
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raise HTTPException(status_code=400, detail="Can only delete submitted claims")
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await db.delete(claim)
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await db.flush()
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