# Dealix Managed Pilot — 7-day offer

The first revenue motion. Sami runs Dealix manually behind the scenes for 7 days, customer pays a small entry fee, then upgrades to Starter (999 SAR/mo).

## Offer (one-pager Sami sends to prospect)

> **Dealix — Managed Pilot 7 Days × 499 SAR**
>
> نحن نشغل Dealix على leadsكم لمدة 7 أيام كاملة، نرد بالعربي الخليجي خلال 45 ثانية، نأخذ التفاصيل، ونسلم لكم العملاء المؤهلين جاهزين للإغلاق.
>
> **ما يشمله:**
> - استلام leads من website / WhatsApp / inbound email
> - رد عربي خليجي خلال 45 ثانية
> - تأهيل (الميزانية، الموقع، الجدول الزمني)
> - حجز موعد مع مندوبكم في Calendly/Hubspot
> - تقرير يومي بكل lead + الحالة
>
> **ما لا يشمله (نحدد بوضوح):**
> - رسائل خارجة عشوائية
> - واتساب بارد
> - LinkedIn scraping
>
> **السعر:** 499 ريال × 7 أيام (تشمل ضريبة القيمة المضافة).
> **الاسترجاع:** 100% خلال 3 أيام إذا لم يصل أي رد عربي.
> **بعد 7 أيام:** Starter بـ 999 ريال/شهر، أو إنهاء بدون التزام.

## How Sami delivers it manually (first 10 customers)

**Day 0 — Sale closed:**
- Confirm payment received (Moyasar / bank transfer)
- Send confirmation email + Day-1 kickoff Calendly link
- Set up Slack/WhatsApp group with customer team
- Get customer's website form embed code OR WhatsApp business number access OR email forwarding

**Day 1 — Kickoff call (45 min):**
- Confirm scope (channels, business hours, response SLA)
- Get customer's business context (offerings, pricing tiers, common questions)
- Get sample of 5 historical leads + the responses they got
- Set Day-7 review date

**Day 2-6 — Manual delivery:**
- Every incoming lead → Sami reads → crafts Arabic reply (uses Dealix prompt as draft) → sends from customer's channel → logs
- Daily 10-min check-in via Slack/WhatsApp
- Capture: which messages converted, which objections, customer reaction

**Day 7 — Pilot review:**
- 30-min review call
- Share: leads_handled, demos_booked, response_time_avg, customer_quote
- Upgrade ask: "تكمل Starter بـ 999/شهر من الاثنين؟"
- If no → ask: "ما اللي منع الاستمرار؟" → log

## When pilot succeeds

| Metric | Day 7 target |
|---|---:|
| Leads handled | ≥ 10 |
| Avg response time | ≤ 60 seconds |
| Demos booked | ≥ 2 |
| Customer NPS | ≥ 8/10 |
| Upgrade ask outcome | 50%+ convert |

## Refund triggers (full 499 SAR back)

- Dealix replied to fewer than 50% of incoming Arabic leads
- Avg response time > 5 minutes for 3+ consecutive days
- Customer reports "the Arabic was wrong" (manual quality issue)
- Customer was not contactable for 3 consecutive days (their fault, not ours, but refund anyway for goodwill)

## Pilot → Starter upgrade flow

**Day 5 soft ask:**

> أيام قليلة باقية في pilot. بناءً على النتائج حتى الآن، هل تتوقع الاستمرار؟

**Day 7 firm ask:**

> الـ pilot انتهى اليوم. النتائج كانت [X leads, Y demos, Z response time].
> تبغى تكمل Starter (999 ريال/شهر) من الاثنين؟

If yes → switch to Starter billing in Moyasar, kickoff Week 2 onboarding.
If no → graceful close: "شكرًا، لو غيرت رأيك خلال 30 يوم نحتفظ لك بنفس السعر."

## What pilot does NOT include

- No custom integrations beyond standard CRM (HubSpot/Salesforce/Zoho/Bitrix/Webhook)
- No prompt customization per customer in pilot — only after first month of Starter
- No commitment to any specific number of leads
- No outbound cold messaging from Dealix
- No data export of pilot leads after close (customer keeps their CRM)

## Pilot risk register

| Risk | Mitigation |
|---|---|
| Customer expects autonomous, gets manual | Set expectation upfront ("Sami runs it manually for first 10 customers") |
| Customer's Arabic-quality threshold higher than ours | Daily review with customer, adjust prompts |
| Customer ghosts after Day 1 | Daily check-in, flag at Day 3 if silent |
| Customer extracts our prompt and copies it | Include light NDA in confirmation email |
| Refund abuse | One-time refund per customer; document the trigger |