# Dealix Reply Handling Log **Every positive reply to Dealix outreach is logged here.** Single source of truth for in-flight conversations. --- ## Entry template (copy for every reply) ``` ## [LEAD_ID] — [Company] — [Date HH:MM] **Channel:** LinkedIn DM / Email / WhatsApp / Twitter **Stage:** First reply / Follow-up / Demo scheduled / Post-demo / Pricing / Pilot / Paid **Sentiment:** POSITIVE / NEUTRAL / OBJECTION / NEGATIVE **What they said (verbatim or summary):** > "..." **Objection category (if any):** - Price / CRM exists / Not now / Arabic quality / Trust AI / Integration / Privacy / Size fit / Results guarantee / Other **Response sent:** ``` [exact message sent] ``` **Response sent at:** YYYY-MM-DD HH:MM **Next action:** - [ ] Book demo (Calendly link sent) - [ ] Send manual payment invoice - [ ] Send one-pager / deck - [ ] Follow up +3 days - [ ] Disqualified — reason: ... **Links / artifacts:** - Calendly booking URL: - Invoice URL: - Notes doc: ``` --- ## Reply-handling rules 1. **First positive reply:** respond within 30 minutes during business hours, within 2 hours after-hours. 2. **Objection reply:** use `objection_library_ar.md` — don't improvise. 3. **Demo request:** send Calendly immediately → don't ask for preferred time; let them pick. 4. **"Send details":** send one-pager + demo CTA. Never send full deck unblock the demo. 5. **"Not now":** ask for specific follow-up date; if they can't commit, schedule +30 days. 6. **Silent after demo:** one gentle follow-up +2 days. If silent +5, move to long-term nurture. 7. **Every reply gets logged here — even "no thanks" replies.** --- ## Disqualified leads log When a lead is firmly disqualified, record: - Lead ID - Company - Disqualification reason (budget / timing / no fit / duplicate / competitor / no authority) - Date - Whether they're okay being re-contacted in 6+ months --- ## Weekly review (every Sunday) Roll up the week: ``` ## Week of [start] — [end] - Replies received: __ - By sentiment: POSITIVE: __ / NEUTRAL: __ / OBJECTION: __ / NEGATIVE: __ - Demos booked: __ - Demos completed: __ - Pilots started: __ - Paid customers: __ - Average time-to-response: __ minutes - Top objection category: __ - One message angle that worked: __ - One that didn't: __ - Tomorrow's top 3 objection responses to improve: 1. ... 2. ... 3. ... ``` --- ## Live entries (chronological) *No entries yet. First entry appears after DM 1 is sent and receives a reply.* --- *Template aligned with `FIRST_REVENUE_ATTEMPT.md` + `objection_library_ar.md`.*