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نظرة عامة
flowchart TB
subgraph OS["Autonomous Revenue & Operations OS"]
M["Mem0 + ذاكرة لكل مستأجر"]
SH["Self-Improvement / Durable Flows"]
GC["Governance checkpoints"]
end
OS --> U1["1 واتساب→إغلاق"]
OS --> U2["2 سلة مهجورة"]
OS --> U3["3 دعم"]
OS --> U4["4 تجديد"]
OS --> U5["5 حملة"]
OS --> U6["6 فوترة"]
OS --> U7["7 تشغيل كامل"]
1 — واتساب → إغلاق (تسلسل)
sequenceDiagram
participant WA as WhatsApp
participant ID as Intent + Crew
participant Q as Qualification
participant SF as Salesforce
participant DO as Deal Orchestrator
participant P as Proposal
participant N as Objections memory
participant C as Closing + Stripe + eSign
WA->>ID: inbound message
ID->>Q: qualify
Q->>SF: account data
Q->>DO: qualified lead
DO->>P: proposal + pricing
P->>N: objection
N->>DO: reply from memory
DO->>C: contract + pay + sign
C->>WA: confirmation
2 — سلة مهجورة
flowchart LR
W[Webhook] --> PS[Post-Sale Crew]
PS --> PE[Personalizer]
PE --> WA[WhatsApp]
PE --> MA[Marketing seq]
MA --> EM[Email]
MA --> LI[LinkedIn]
WA --> DG[Scoped memory]
EM --> DG
LI --> DG
3 — دعم واتساب
flowchart TB
A[Inbound WhatsApp] --> CS[Support Crew]
CS --> KB{Knowledge + tools}
KB -->|auto| RES[Resolve]
KB -->|escalate| HS[Human handoff]
HS --> T[Ticket + summary]
CS --> KD[Knowledge distiller]
KD --> MEM[Customer memory]
4 — Upsell وتجديد
flowchart LR
SF[Salesforce] --> AF[Forecasting]
G[Gong] --> AF
AF --> CR[churn risk]
CR --> UC[Upsell Crew]
UC --> WA[WhatsApp]
UC --> EM[Email]
UC --> DO[Deal Orchestrator]
DO --> RN[Renewal closed]
5 — حملة وتأهيل
flowchart TB
MAC[Marketing automation] --> PC[Prospecting]
PC --> QC[Qualification]
QC --> CRM[(Pipeline)]
PAS[Performance supervisor] --> MAC
PAS --> PC
CRM --> PAS
6 — فوترة وعقود
flowchart TB
BC[Billing] --> WA2[WhatsApp + Email]
BC --> RA[Reminders]
RA --> ST[Stripe]
CC[Contracts] --> ES[eSign]
BC --> CRS[Compliance]
CC --> CRS
7 — تشغيل كامل
flowchart TB
CEO[CEO Orchestrator] --> PL[Sales pipeline]
CEO --> CM[Marketing]
CEO --> SP[Support]
CEO --> BI[Billing]
CEO --> CT[Contracts]
CEO --> AN[Analytics / CEO reports]
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