4 WhatsApp providers with automatic fallback:
1. Green API (green-api.com) — free dev tier, simplest setup
2. Ultramsg (ultramsg.com) — existing integration, cleaned
3. Fonnte (fonnte.com) — ultra-cheap alternative
4. Meta Cloud API (official) — most reliable, needs verification
send_whatsapp_smart() tries each configured provider in order
until one succeeds. No hardcoded credentials (removed leaked
Ultramsg token from outreach_engine.py).
New endpoints:
- GET /os/whatsapp-providers — check which are configured
- POST /os/test-send — test send via smart chain
Full OS /os/process-and-act now uses smart multi-provider
instead of Ultramsg-only.
Env vars per provider:
- GREEN_API_INSTANCE_ID + GREEN_API_TOKEN
- ULTRAMSG_INSTANCE_ID + ULTRAMSG_TOKEN
- FONNTE_TOKEN
- WHATSAPP_API_TOKEN + WHATSAPP_PHONE_NUMBER_ID
https://claude.ai/code/session_01W1rJthWDkasijTdXCfxVHs
The missing brain that connects ALL existing services into one system:
1. full_os_orchestrator.py — Deal lifecycle state machine:
12 stages: new_lead → qualifying → qualified → nurturing →
meeting_booked → meeting_done → proposal_sent → negotiating →
payment_requested → pilot_active → closed_won/lost/opted_out.
Each stage has: auto-transitions based on intent, auto-actions
(send_whatsapp, book_meeting, sync_crm, etc.), Arabic response
templates, qualification questions.
2. full_os.py API — 4 endpoints:
- POST /os/process — classify event + determine next stage + actions
- POST /os/process-and-act — same + auto-execute (WhatsApp send
via Ultramsg if safe, or create draft if human approval needed)
- POST /os/bulk-process — batch event processing
- GET /os/stages — list all stages with transitions
3. How it works:
Inbound WhatsApp → /os/process-and-act →
classify intent → transition stage →
if auto_send_allowed: send WhatsApp response immediately
if human_approval_required: create draft for Sami to review
Always: log activity + suggest next actions
4. Safety:
- Negotiation/payment/pilot stages = human_approval_required
- Opt-out = immediate stop, no further contact
- All sends via existing Ultramsg (rate limited, logged)
- Draft queue for anything needing review
Connects to existing infrastructure:
- outreach_engine._send_via_ultramsg() for WhatsApp
- OutreachDraft model for draft queue
- Reply classifier for intent detection
https://claude.ai/code/session_01W1rJthWDkasijTdXCfxVHs
